Risk Assistant presso Quality Carriers, Inc.

Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

Job Summary:

The Assistant - Risk is a versatile professional who provides administrative and analytical support to the claims team while assisting with risk management and basic financial-related tasks. The ideal candidate is organized, resourceful, detail-oriented, and able to handle multiple priorities efficiently. Success in this role depends on accuracy, timeliness, and strong collaboration skills.

Duties/Responsibilities:

• Claims Support:
  • Assist Claims Examiners with investigations, documentation, and analysis of claims
  • Prepare and type claim letters, subrogation letters, and salvage letters; follow up as needed
  • Collect documents from internal departments (HR, Tech Services, etc.) and third parties
  • Audit claim files for completeness and accuracy
  • Maintain the claims management system, updating suit, trial, mediation, and attorney information
  • Scan, organize, and maintain claim files
  • Answer incoming calls and route appropriately; handle basic inquiries without adjuster intervention
• Risk & Reporting:
  • Assist in analyzing claim trends and contributing to risk management discussions
  • Run and compile reports from claims systems
  • Participate in insurance renewal meetings and provide input
• Administrative & Project Support:
  • Schedule calls, meetings, and adjuster calendars
  • Maintain contact charts, attorney listings, and other reference materials
  • Support management with special projects and events
  • Assist with administration of driver certificates of insurance
  • Conduct EOBR log audits in coordination with Sky Tank and Extended Services

Required Skills/Abilities:

• Minimum 2 years of claims experience in an administrative role
• Strong written and verbal communication skills
• Proficient with multiple software applications and claims systems
• Highly organized, detail-oriented, and able to multitask effectively

Education and Experience:

• Associate’s degree in Business or a related field preferred
• Claims Adjuster’s License preferred
• Experience using Origami preferred

Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Travel: 0%

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office and computer equipment.

Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.