PARTS COUNTERPERSON presso Chuck Nash Auto Group

Description

Chuck Nash Auto Group is seeking an experienced Parts Counterman to join our team at our Collision Center. Eligible applicants will have a background in automotive parts and are are responsible for assisting estimators and technicians in finding the appropriate parts for their vehicle. You'll work with estimators and technicians to find accessories and order parts for repairs and upgrades to vehicles both retail and wholesale.

Essential Duties include the following.  Other duties may be assigned.

• Sells parts to the body shop.
• Assists estimators and technicians in selecting required parts in a friendly, professional, and efficient manner.
• Informs estimators and technicians of companion part requirements.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level if service to internal customers.
• Pulls and fills orders from stock.
• Lists all parts on the repair order.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with RO number.
• Follows up on back-ordered parts.
• Makes sure all internal requests for parts are billed on body shop RO.
• Issues credit for parts returned, ensuring that the original RO number is available so that purchase and pricing can be verified.
• Keeps orderly records of all repairs orders, invoices, insurance estimates, and special order parts.
• Cleans computer terminals and printers daily.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Maintains professional appearance.

• Minimum high school diploma or GED equivalent required
• Parts Experienced Required
• Excellent communication and customer service skills
• Bi-lingual is always a plus!
• Strong computer & phone skills (CDK knowledge a plus)
• Ability to problem solve and multi-task
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment

Qualifications

Qualifications

• Minimum high school diploma or GED equivalent required
• Parts Experienced Required
• Excellent communication and customer service skills
• Bi-lingual is always a plus!
• Strong computer & phone skills (Tekion knowledge a plus)
• Ability to problem solve and multi-task
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast paced environment