Business Intelligence Analyst presso AdventHealth

All the benefits and perks you need for you and your family:

·     Benefits from Day One

·     Career Development

·     Whole Person Wellbeing Resources

·     Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift:   Monday- Friday Full time 8am-5pm  

Job Location: Remote

The role you will contribute:

The Business Intelligence Analyst transforms data into actionable insights that inform the organization's strategic decisions and drive business value. Possesses a combination of business, technical, and Revenue Cycle operations knowledge, enabling data-driven identification of opportunities for process improvement in support of strategic initiatives. Under minimal supervision of a Lead Analyst or Manager, collaborates with functional area staff across the Revenue Cycle to understand business workflows and build actionable metrics and dashboards to support Revenue Cycle operations. Works closely with operational, financial, and IT teams to query and acquire data, organize/ and analyze it, model the data, identify trends and patterns, draw conclusions and propose insights. Collaborates with Revenue Cycle leaders and other functional areas of the Process Improvement and Business Support department to support issue discovery, tracking, and resolution. Presents findings in reports and dashboards to leadership helping them make decisions that improve processes. The Business Intelligence Analyst will aAdhere to AdventhealthCorporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value you will bring to the team:

·         Acquires expert knowledge of Revenue Cycle operational workflows

·         Identifies actionable key performance indicators (KPIs) of functional areas across end-to-end Revenue Cycle areas,

·         Collaborates with leadership and Revenue Cycle and System subject matter experts (SMEs) to establish quantifiable goals

·         Partners with Revenue Cycle and System SMEs to develop technical specifications for metrics, scorecards, dashboards, and other analytics to provide actionable insights

·         Flags data or analytics limitations, employs critical thinking and creative problem solving to address barriers, and escalates issues to leadership when appropriate

·         Identifies key data needs, defines data sources, creates a data plan, prepares specifications, and documents clearly

·         Performs data mining, queries and extractions in collaboration with IT, as appropriate, to acquire, aggregate, cleanse, organize and manage large complex datasets from multiple sources

·         Quantifies financial and non-financial performance impacts, applies independent source validation, and ensures the integrity of information in accordance with quality audit standards

·         Applies critical thinking and objectively interprets results, providing meaningful data-driven insights and improvement recommendations, and supporting business stakeholders in making strategic decisions

·         Designs, develops and maintains reports, scorecards, and dashboards that effectively tell the story of the data and highlight anomalies in a manner that can be easily understood and acted upon

·         Prepares effective presentations and articulately communicates findings and results

·         Monitors dashboards and reports to provide recommendations on best practices to improve reporting

·         Debugs and maintains existing reports, scorecards, and dashboards on an ongoing basis, supporting adjustments based on Revenue Cycle operational need and impact as prioritized by the Analytics and Revenue Cycle and System SMEs teams

·         Produces materials needed to guide usage of complex analytical deliverables, dashboards, and tools; collaborates with Training and Education coordinators if in-depth or ongoing training is required

·         Performs other duties as assigned

The expertise and experiences you’ll need to succeed:

·         Bachelor's

·         3+ Work Experience

·         Fundamental awareness of data querying techniques (i.e., Structured Query Language, Power Query, Power Pivot)

·         Proficiency in Microsoft Office products Word, Outlook, PowerPoint

·         Advanced knowledge of Excel or other databasing software to organize data, develop data models for analysis, and create visualizations

·         Basic knowledge of one or more business intelligence tools (e.g., Power BI, Tableau, Business Objects, QlikView, Oracle Business Intelligence, HPM, Minitab or similar.)

·         Proficiency in performance of basic mathematical and statistical concepts (e.g., regression analysis)

Listens, negotiates and persuades, with use of proper English grammar and spelling, with ability to articulate complex information in understandable terms to audiences at all levels

·         Ability to solve complex analytics related problems involving large data by using data collection methods, root cause analysis, establishing facts, exercises experience and objective independent judgment to draw valid conclusions

·         Ability to multitask, coordinate multiple priorities, projects, and issues in a fast-paced dynamic environment Ability to work independently while providing on-time concise, high quality deliverables

·         Has an aptitude to extract, aggregate, transform, cleanse, compile and manage data, and can do data modelling and visualization to effectively and objectively tell the story of the data

·         Strong work ethic with a positive, can-do attitude, ability to be responsive to ever-changing needs in a fast-paced, dynamic environment, meet deadlines and perform

Preferred Qualifications:

·         Master's

·         Intermediate knowledge of healthcare and Revenue Cycle operations

·         Project Management Professional (PMP)

·         Six Sigma (SS)

·         Change Management Certification (PROSCI)