Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
Position Summary:
As the Lead Public Area Attendant, you’ll help maintain the beauty and cleanliness of Sand Valley’s shared spaces, ensuring every guest enjoys a welcoming and well-kept environment. You’ll guide a small team of attendants, coordinate daily cleaning schedules, and uphold the highest standards of presentation and care throughout our public areas. This role calls for a hands-on leader with strong communication skills, an eye for detail, and a genuine commitment to exceptional guest service.
What You'll Do:
Lead and support a team of attendants responsible for cleaning and maintaining public areas, including lobbies, hallways, restrooms, and other shared spaces.
Create and adjust cleaning schedules to ensure all public areas are maintained regularly.
Train, mentor, and motivate team members on cleaning methods, safety practices, and guest service standards.
Conduct routine inspections to assess cleanliness, appearance, and overall presentation throughout all public areas.
Monitor inventory levels of cleaning supplies and equipment, ensuring proper storage and upkeep.
Respond promptly and professionally to guest requests or feedback on public area cleanliness.
Collaborate with Housekeeping and Maintenance teams to address special projects, repairs, and ongoing upkeep.
Ensure all team members follow safety procedures, resort policies, and quality standards.
Maintain accurate records of inspections, schedules, and supply usage.
Assist with hiring, onboarding, and training of new team members as needed.
Perform cleaning tasks and assist the team during high-volume or special event periods.
Perform other related duties as assigned to support the success of the department.
What You’ll Bring:
Previous supervisory or lead experience, preferably in hospitality or a related field.
Strong interpersonal and communication skills with a collaborative leadership style.
Excellent attention to detail and ability to prioritize and manage multiple tasks.
Dependable, organized, and solutions-oriented with a professional demeanor.
Ability to analyze and solve problems and remain composed under pressure.
Flexible schedule, including weekends and holidays, typically between 8 a.m. and 5 p.m.
Positive attitude and professional appearance in all situations.
Valid driver’s license required.
Successful completion of background check and drug screen required.
Working Conditions:
Work occurs primarily indoors with occasional outdoor exposure and travel across property.
Possible exposure to cleaning agents, weather, and golf course activity or moving equipment.
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