Position Overview

Vermont SportsCar is seeking an IT Manager to oversee our infrastructure and serve as the primary point of contact for all IT-related matters. This role combines hands-on technical management with strategic planning to ensure our systems support our high-performance manufacturing and motorsports operations. The IT Manager will be responsible for maintaining and optimizing our IT infrastructure while serving as the crucial link between our organization and external IT support
     $70,000 - $90,000 annually

Duties/Responsibilities

Infrastructure Management

• Manage, inventory, upgrade, and replace workstations across all departments
• Monitor the health and status of company servers, network attached storage (NAS) systems, and other critical infrastructure
• Develop and maintain comprehensive documentation of all IT assets and configurations
• Implement and oversee backup and disaster recovery procedures
• Ensure network security and data protection protocols are current and effective

Technical Support & Operations

• Serve as the first point of contact for all issues related to company devices and equipment
• Provide timely resolution of technical problems or escalate as appropriate
• Manage user accounts, permissions, and access controls
• Oversee software licensing, updates, and patch management
• Coordinate hardware and software deployments for new employees

Vendor & Partnership Management

• Act as the primary liaison between Vermont SportsCar and external IT support company
• Assist in Managing service level agreements and ensure vendor accountability
• Coordinate with IT support company for complex issues and projects
• Evaluate and recommend third-party solutions and services

Strategic Planning & Development

• Develop and maintain IT policies, procedures, and best practices
• Create and manage IT budget, including forecasting for upgrades and replacements
• Identify opportunities for improvements to enhance operational efficiency
• Lead IT-related projects from conception to implementation
• Provide regular reports on IT performance metrics and system health

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Minimum 5 years of experience in IT management or senior IT support role
• Strong knowledge of Windows and/or Mac environments, server administration, and networking
• Experience with network attached storage systems and backup solutions (Synology)
• Proven ability to manage and prioritize multiple tasks in a fast-paced environment
• Excellent troubleshooting and problem-solving skills
• Strong communication skills with ability to explain technical concepts to non-technical staff

Preferred Qualifications

• Experience in manufacturing environments
• Knowledge of ERP systems and manufacturing software
• Experience with cybersecurity best practices and implementation
• Familiarity with mobile device management (MDM) solutions

Personal Attributes

• Self-motivated with ability to work independently
• Detail-oriented with strong organizational skills.
• Customer service mindset with patience and professionalism
• Proactive approach to system maintenance and problem prevention
• Ability to remain calm under pressure during critical system issues
• Team player who can collaborate effectively across all departments

Working Conditions

• Full-time position based at Vermont SportsCar facility with some off site travel.
• Occasional after-hours or weekend work may be required for system maintenance or emergency support
• May require lifting and moving equipment
• Fast-paced environment supporting manufacturing and motorsports operations