- Professional
- Ufficio in Sheboygan
Duties & Responsibilities:
- Provision, configure and maintain Windows, macOS, iOS, and Android devices using Microsoft Intune
- Administer remote support sessions and privilege management policies using BeyondTrust Remote Support and EPM
- Monitor and enforce endpoint security policies including patching, antivirus, encryption, and conditional access
- Automate device onboarding, software deployment, and policy enforcement using cloud-based tools and scripting
- Maintain accurate asset inventories and software licensing compliance across all managed endpoints
- Create, maintain and deploy standardized software and hardware images for endpoint devices
- Maintain detailed documentation and a centralized knowledge base for endpoint configurations and operational procedures
- Collaborate with Network and Security teams to ensure endpoint alignment with broader infrastructure and security strategies
- Support end-user productivity tools including Microsoft 365, Teams, Dynamics 365 and other business-critical applications
- Troubleshoot and resolve endpoint-related incidents and service requests remotely and on-site, including installation and removal of devices from work areas
- Participate in after-hours and weekend support rotations
- Continuously evaluate and improve endpoint management processes to align with industry best practices
- Administer VoIP and mobile devices, barcode scanners, terminals, printers, etc.
- Perform additional duties as assigned to support IT and business objectives
Qualifications:
- Ability to gather and analyze information to identify and resolve issues in a timely manner
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- 3+ years of experience in endpoint administration preferred
- Hands-on experience with Microsoft Intune, endpoint privilege management, and remote support desired
- Strong understanding of modern device management, zero trust principles, and endpoint security.
- Proficiency in PowerShell or other scripting languages for automation desired
- Excellent communication and collaboration skills
- Ability to manage multiple priorities in a fast-paced, dynamic environment
- Commitment to confidentiality and data protection standards
Physical Requirements:
- Ability to sit, stand, and walk for extended periods (up to 8–10 hours/day)
- Ability to use a computer for extended periods (up to 8–10 hours/day)
- Occasionally lift up to 30 pounds
Competitive Pay & Benefits:
- Paid vacation and 11 paid holidays
- Medical, dental, life, and disability insurance
- HSA and FSA accounts
- 401k with company matching and profit sharing
- Tuition reimbursement