WMS Production Engineer, UDC (Salt Lake City, UT, US, USA_519431) presso Sephora

Position Title:             WMS Production Engineer, UDC

Departments:             DC Production Engineering

Function:                    Technology

Grade:                        180

Reports To:                 Manager, Systems Engineering WMS

FLSA Status:               Exempt                                   

At Sephora, our people create and drive our success. We know that delivering the best products, services, and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your role at Sephora…

As a WMS Production Engineer reporting to the Manager, Engineering, Warehouse Systems you will be responsible to support our DC network to identify, resolve, and provide root cause resolution to production systems/Issues, to include development and testing. Reporting to the Manager, Engineering, Warehouse Systems, you will utilize a thorough knowledge of the local DC operational to system processes to ensure DC Operations is educated as needed to prevent recurring issues.

Essential Functions of the Job:

• Leverage Logistics Operational Process knowledge, JDA/BY WMS systems knowledge, and Development and Troubleshooting skills to resolve Logistics business incidents and quickly restore service when assigned high priority incidents
• Leverage Logistics end-to-end Operational Process knowledge and automated systems knowledge (Reddwerks WES, Dematic WCS, ProShip Parcel Shipping) to quickly resolve complex Logistics business incidents involving integration with JDA/BY WMS
• Utilize C, Java, C++, and SQL to provide mitigation of critical system issues to restore critical business functionality, and alerting of reoccurrence
• Perform analysis of Logistics business opportunities to design and implement quality and innovative technical solutions, both strategic and tactical
• Work with Product and Development teams to understand new business requirements, and ensure designed solutions support established Operational processes and initiatives – provide constructive feedback as required
• Collaborate with other Engineers on the Logistics Support Team on best methods to quickly and effectively troubleshoot and resolve both system and technical infrastructure issues
• Participate in Development and Logistics Support Teams code reviews and test solutions to ensure they meet best practice specifications

Knowledge, Skills and Abilities:

• Strong communication skills, exceptional customer service orientation, and conflict resolution skills
• Proficiency working directly and collaboratively with DC Operations, building effecting relationships with personnel at all levels
• Proficiency exhibiting task and time management skills, oral and written communication skills, technical expertise, and a dedication to resolve problems effectively and efficiently while minimizing disruptions          
• Ability to work independently and collaboratively with diverse groups in a team environment using logic-based troubleshooting skills
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• Comprehensive knowledge of Dotcom and Retail DC operational practices and procedures, and a strong understanding of Supply Chain and WMS concepts          
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Self-motivated, proactive, independent and responsive; requires little supervisory attention      
• Ability to effectively communicate with all levels of IT and DC Operations management and floor personnel

We would love to hear from you if you have:

• Distribution Center Systems Engineering Support experience with increasing technical and functional responsibilities required; Experience in Supply Chain, Implementing and supporting JDA/BY WMS including a successful history of launching new DC’s and migrating/upgrading to newer WMS versions
• Technical experience in JDA/BY WMS application development & support of Warehouse Management System (JDA/BY)
• Knowledge of DC Operational processes and experience with various warehouse systems such as WMS, OMS, TMS, and WCS/WES
• Experience with JDA/BY WMS, MOCA, PL/SQL, and Oracle SQL
• Firsthand experience with common programming languages such as JAVA, C#, C++, PL/SQL
• Experience with Distribution Center automation such as Robotic Picking, Sortation, Pick/Put Lights is very much desired
• Experience with Parcel Shipping software (ideally experience with ProShip software), including knowledge of carrier rate-shopping concepts

Working Conditions:

• Worksite: Distribution Center/Warehouse
• Environmental conditions / exposures: Work is indoors in a temperature-controlled environment
• Onsite coverage may be required during weekends and weeknights in support of planned maintenance or local production outages
• Periodic travel (quarterly) to other DC locations as well as to FSC
• Weekend on call coverage required (on rotation)

The annual base salary range for this position is $96,390.00 - $107,730.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy…

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful. 
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beautiful community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging. We believe in demonstrating our values with action!

Meaningful Rewards: Sephora offers comprehensive medical, vision, and dental benefits, EAP, generous vacation and holiday time off, meaningful engagement activities, an employee discount, free beauty product gifts from brand partners, and so much more!

Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.