Senior Director, Product Management presso UPS

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Role Overview:
The Senior Director, Product Management leads the transformation to a product-centric operating model across the technology organization, ensuring consistent execution and best practices throughout the product portfolio. This role partners with Product Management teams as an internal service provider, optimizing processes, driving operational excellence, and enabling product teams to achieve strategic objectives.

Key Responsibilities

• Operating Model Leadership: Develop and implement the Product & Platform Operating Model, organizing technology teams around products and persistent capabilities with a focus on user personas.
• Strategic Alignment: Strengthen collaboration between business and technology teams to ensure technology initiatives support organizational goals.
• Program Coordination: Align intake and solutioning processes with Program Increment cycles for seamless delivery.
• Delivery & Capacity Management: Apply Lean-Agile methodologies to drive execution, provide leadership with insights on team capacity, and optimize resource allocation.
• Financial Stewardship: Institutionalize capacity-based funding models, ensuring transparency in operational and growth expenditures.
• Change Management: Lead change initiatives by fostering awareness, desire, knowledge, action, and reinforcement to support product transformation.
• Talent Development: Advance skills and training programs to support the transition to a product operating model.
• Communication: Ensure consistent, transparent messaging regarding Digital Transformation across the organization.
• Innovation Enablement: Mobilize product lines and large-scale pods to accelerate innovation and support organizational objectives.
• Capability Building: Lead role-based capability development to ensure teams possess the necessary skills for successful product management.
• Model Adoption & Metrics: Drive team performance, establish measurable standards, and implement best practices for software development efficiency by tracking metrics to measure effectiveness and impact.
• Talent Structures: Design and implement Communities of Practice (CoP) and Centers of Excellence (CoE) to foster collaboration and knowledge sharing.

Qualifications:

• Extensive experience in product management, product operations, or related leadership roles.
• Proven ability to lead, develop, and inspire high-performing teams.
• Strong strategic thinking and business acumen.
• Exceptional communication and stakeholder engagement skills.
• Demonstrated expertise in project to product transformation at a large organization
• Expert at process optimization, change management, and continuous improvement.

About the Role:
In this strategic leadership position, you will be leading teams to drive consistency, quality, and operational excellence across the product portfolio. As Senior Director, Product Management, you will collaborate with senior leaders, serve as an internal service provider, and empower product teams to realize their strategic ambitions.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $0.00/year to $0.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

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