Provider Network Assistant (Dental / Healthcare) presso Liberty Dental Plan

Exciting New Opportunity: Provider Network Assistant (Must Reside in New York - Capital Region District)

We’re looking for a highly organized and detail-oriented Provider Network Assistant to join our growing team! This role plays a key part in supporting provider recruitment and network maintenance. You’ll collaborate with Network Managers and the Provider Network leadership team to ensure a seamless experience for providers and internal stakeholders. If you're passionate about supporting healthcare providers and thrive in a fast-paced environment, we want to hear from you!

📍 Location Requirement:
Candidates must reside in New York - Capital Region District

Key Responsibilities:

• Manage multiple Outlook inboxes and assist with resolving provider inquiries and web portal support.

• Support recruitment activities by contacting providers for missing or incomplete documentation required for contracting.

• Assist with developing, tracking, and distributing provider communications via fax/email.

• Conduct outreach to provider offices to verify information, update rosters, confirm appointment availability, etc.

• Extract and organize online provider contract submissions for Network Manager review and completion.

• Review contracts, updates, and terminations to ensure completeness prior to submission.

• Prepare agendas and document minutes and action items for team meetings.

• Partner with Network Managers to maintain tracking tools and project updates.

• Support management with research and system data-related tasks.

• Perform additional duties as assigned.

Education & Experience Requirements:

• Bachelor’s degree preferred or equivalent combination of education and relevant work experience.

• Minimum 1 year of experience in dental office management, managed healthcare, sales, and/or customer service.

• Prior experience in a Dental PPO or DHMO environment highly preferred.

Key Skills & Knowledge:

• Strong customer service, organizational, and prioritization skills.

• Excellent attention to detail and ability to manage time and meet deadlines independently.

• Proficiency with Microsoft Office Suite (especially Outlook, Excel, Word).

• Analytical thinking and problem-solving skills.

• Familiarity with dental terminology, credentialing, and provider contracting processes is a plus.

• Ability to coordinate schedules and facilitate meetings.

• Strong verbal and written communication skills; bilingual is a plus.

Why Join Us

• Purpose-driven mission: Be part of a team making a real impact on healthcare accessibility and innovation.

• High-impact role: Influence enterprise-wide architecture strategy and drive modernization initiatives.

• Collaborative culture: Work with passionate, cross-functional teams in an agile, forward-thinking environment.

• Growth opportunity: Shape your career in a growing organization that values innovation, continuous learning, and thought leadership.

• Flexible workplace: Enjoy the benefits of a remote-first company that values work-life balance and employee well-being.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. Candidates must reside in New York - Capital Region District

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.
  
   

Compensation

In the spirit of pay transparency, the base salary range for this position is $21.25 - $26.00, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
 

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
 

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 
 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 
 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled

No relocation assistance or sponsorship available at this time.