Bank Operations Specialist presso Evergreen National Bank

Description

Range: $20 to $28 Per Hour

Location: Evergreen Main Bank Location

Job Type: Full-Time

As a Bank Operations Specialist, you will play a crucial role in ensuring our banking processes' efficient and smooth operation. You will support various daily operational functions, maintain compliance with banking regulations, and deliver top-tier service to our customers and internal teams.

Key Responsibilities:

• Perform daily bank operational functions and cross-train in all areas of the Operations Department.
• Reconcile general ledger accounts and resolve discrepancies under the direction of the Cashier.
• Monitor and manage operational risks, both on behalf of the Bank and on behalf of customers.
• Have excellent understanding of banking regulations and internal policies, specifically related to Operations, Fraud, Internal Controls and Customer Service.
• Support the implementation of new banking systems, technologies, and procedures.
• Respond to internal and customer inquiries and resolve issues related to operations.
• Collaborate with other departments to streamline processes and improve overall operational efficiency.
• Assist in the preparation of financial reports and regulatory audits as needed.
• Conduct audits and quality checks to ensure the accuracy and integrity of banking operations.
• Must be reliable and consistent with attendance. Must have reliable transportation to and from the Main Bank in Evergreen and the ability to travel to any of our branches from time to time if required.

To Apply: Internal Applicants Only

In Lieu of a resume, please provide a brief written summary of your Banking experience. Please let us know your skill sets related to the job requirements and qualifications above. Please allow yourself to SHINE here – we want to know your best attributes and skill sets!

• Please share any specific proficiency and knowledge related to the above computer programs. I.e., Excel formulas or data extraction, types of written correspondence you use in your current role, etc.
• What specific bank processes do you currently have a deep knowledge of?
• Do you like to collaborate and work closely with a team? What areas currently challenge and/or enhance your team experience in your current role?
• What are your best resources in your current role as you make decisions throughout the day? I.e., reliance on policies or procedures, collaboration with team members, and independent research? Please elaborate on any resources you find particularly helpful in your current role and how you seek out information to enhance your critical thinking skills and decision-making.
• Finally, please tell us more about why you are interested in the Operations role. Is there anything of specific interest to you in the department? Or are you just ready to take the next step in learning more about Banking and developing your career? All answers are correct!

Requirements

• Understanding of banking regulations, compliance standards, and banking best practices.
• Proficient in banking software and Microsoft Office Suite (Excel, Word, Outlook). This should include skills in developing and manipulating Excel spreadsheets, and creating professional written correspondence to customers through all methods of contact.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and accuracy.
• Ability to work independently, and as part of a team.
• Exceptional customer service and verbal communication skills.
• Ability to handle confidential information with discretion.