Director of Social Services -4804 presso BronxWorks

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. 

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. 

The Living Room is the BronxWorks central location for its adult homeless services. BronxWorks operates three 24-hour programs that include a drop-in center, a 50-bed safe haven for chronically street homeless adults, and our borough wide mobile street outreach program. All of the programs provide direct services to street homeless individuals in the Bronx including case management, food, clothing, emergency shelter, referrals to NYC shelters, and permanent housing placement. 

RESPONSIBILITIES 

• Assist the program director in recruiting, training, and supervising direct service staff; provide monthly supervision sessions and regular performance reviews.
• Maintain familiarity with social services and resources available both on-site and in the community relating to mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing; support direct service staff in accessing resources on behalf of clients.
• Drive agency vehicles to conduct routine field visits to see clients and to supervise staff.
• Conduct and write comprehensive psychiatric evaluations with the supervision of a licensed clinician.
• Coordinate caseloads and appointments for contracted psychiatric services.
• Provide short-term therapeutic counseling and crisis intervention; support safety planning; conduct risk assessments and psychoeducation for high-risk clients.
• Provide scheduled on-call coverage for the BronxWorks mobile crisis team.
• Monitor program progress, ensure programs are meeting contractual goals, submit regular reports per funding requirements and internal policies.
• Work with the Program Director and fiscal department to plan and manage budgets, expenses, and fiscal reports.
• Perform additional duties as assigned.

 QUALIFICATIONS 

• Licensed Master Social Worker (LMSW)
• Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points.
• Knowledge and experience working with diverse and trauma-impacted communities.
• A minimum of two years’ experience in social services; prior experience working with homeless populations preferred.
• Strong oral and written communication skills.
• Detail-oriented and resourceful with strong time management and organizational skills.
• Proficiency in Microsoft Office suite and other standard business technology.
• Bilingual/multilingual preferred, but not required.

 PHYSICAL REQUIREMENTS 

• Ability to use a computer for prolonged periods. 
• Ability to occasionally lift and/or move up to 10 pounds. 
• Ability to stand, walk, or sit for long periods of time. 
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. 
• Ability to bend and retrieve objects and/or documents. 
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. 
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].