Accounts Billing Specialist presso American Alarm & Communications, Inc.
American Alarm & Communications, Inc. · Arlington, Stati Uniti d'America · Onsite
- Junior
- Ufficio in Arlington
Billing Specialist
DEPARTMENT Accounts Receivable
REPORTING MANAGER: A/R Manager
WORK SCHEDULE: 8:30AM TO 5:00PM Monday through Friday
STATUS: Non-exempt Overtime as needed.
RATE: Hourly
EXPERIENCE LEVEL: Entry Level, 1-3 years of relevant experience
Summary of duties and responsibilities
Perform various accounts receivable functions including but are not limited to the following: cash receipts, billing, and other A/R administrative support. Serve as back-up for other Accounts Receivable functions. Member must be able to work well with others while pursuing team goals for productivity and innovation.
Primary Duties and Responsibilities
A/R
- Apply payments to customer accounts from various sources – checks, wires, ACHs, credit cards and intercompany transfers.
- Process Customer NSFs and misapplied payments
- Serve as a primary contact for billing questions received to the accounting email; Manage the billing email inbox.
- Make follow-up phone calls to customers as needed.
- Assist with Installation and Contract billing.
- Process Credit Memos, Refunds and Rate Rollbacks on a daily basis
- Provide back-up for cash applications during peak times, vacations and absences.
- Provide backup for processing monthly recurring customer credit card & ACH payments, monthly recurring invoices & monthly statements
General
- Open and sort incoming mail
- File AR documents
- Respond to incoming Customer emails to Accounting department
- Assist with answering incoming Accounting calls during peak call times/absences and provide backup for Customer Care.
- Provide general assistance to Accounting Team as needed.
Experience
This position requires a highly responsible team-oriented individual who can work closely with other members doing closely related jobs. Individual must have knowledge of accounting principles, strong computer skills, very strong organizational skills and a proven track record of handling numerous priorities at once. One to 3 years Accounts Receivable/relevant accounting experience is required, and customer service experience is preferred. Must be proficient with Microsoft Excel/Word.
Use of The Four Way Test in fulfilling your duties:
- Is it the Truth?
- Is it Fair to all concerned?
- Will it build Goodwill and Better Friendships?
- Will it be Beneficial to all concerned?
The “Four Way Test” of the things we think, say or do, recommended by the Rotary International Foundation has served us well.
Americans With Disabilities Act
American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
