AV Engineer presso Digital Consultants, LLC

Description

Leading with our people, Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job, it’s the Digital family.

Digital Consultants seeks qualified Audio-Visual Engineers to support the Defense Logistics Agency (DLA) Information Operations – Enterprise Infrastructure Services, Network & Telecommunication Services under the JETS 2.0 contract. This position provides on-site engineering, installation, maintenance, and troubleshooting of Audio Visual (AV) and Video Teleconference (VTC) systems across multiple DLA Centers, including Fort Belvoir, Columbus, and Pearl Harbor. The Audio-Visual Engineer will ensure the reliability, security, and performance of AV/VTC, IPTV, and Digital Signage systems operating on NIPRNET, SIPRNET, and JWICS networks.

Duties to include:

• Install, configure, and maintain AV/VTC systems, including CODECs, controllers, and peripheral components.
• Pull, terminate, and test all AV cables, connectors, and interfaces; read and interpret AV system blueprints and wiring diagrams.
• Support up to ten (10) offsite AV/VTC events annually within 50 miles of the assigned DLA site.
• Perform diagnostic analysis to identify and resolve system hardware/software malfunctions.
• Coordinate installations and maintenance activities with DLA’s Video Operations Center (VOC).
• Provide end-user training on AV/VTC equipment operations, encryption, multipoint conferencing, and recording procedures.
• Troubleshoot and support collaboration applications such as Microsoft Teams, Cisco WebApp, Synergy Sky, and Zoom for Government.
• Develop and maintain AV/VTC network diagrams, user guides, and standard configuration documentation.
• Conduct warranty coordination and vendor liaison for AV/VTC hardware and software repairs.
• Respond to DLA Cybersecurity Incident Response Team (CIRT) advisories and implement required system patches and security mitigations.
• Provide technical recommendations for system upgrades, lifecycle improvements, and emerging AV technologies.
• Support after-hours or on-call troubleshooting as required (historically =12 incidents per year per site).

Requirements

• Deep understanding of AV/VTC technologies, network integration, and system interoperability across NIPR/SIPR environments.
• Proficiency in testing, analysis, and corrective actions for AV networks, hardware, and software.
• Ability to manage AV/VTC projects involving multiple vendors and government stakeholders.
• Skilled in using test and measurement tools, network diagnostic utilities, and configuration software.
• Familiarity with cybersecurity compliance frameworks (STIG, CIRT, and DoD IA requirements).
• Excellent communication, documentation, and customer service skills to interface with DLA personnel and leadership.
• Ability to read and apply AV system blueprints and schematics for installation and troubleshooting

Qualifications:

• Clearance: Secret 
• Education: High School or equivalent
• Experience: Minimum five (5) years of directly related AV/VTC experience involving installation, testing, troubleshooting, and lifecycle support.

Certifications:

• DoD 8570 IAT Level II certification (e.g., CompTIA Security+ CE)
• DLA Approved CE Certification (must have ALL three):
• 100-140 Cisco Certified Support Technician (CCST) IT Support 
• 100-150 Cisco Certified Support Technician (CCST) Networking
• 100-160 Cisco Certified Support Technician (CCST) Cybersecurity.

Preferred certifications: Cisco CCNA, CTS (Certified Technology Specialist), or manufacturer-specific AV certifications (e.g., Crestron, Extron, Poly, Cisco)

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic.

We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to [email protected] or call 571-306-3444. Please provide your contact information and let us know how we can assist you.

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