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IT Senior Network Engineer presso Servicestream

Servicestream · Melbourne, Australia · Hybrid

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Primary Location

VIC - Melbourne - 655 Collins St

Job Description Summary

As an IT Senior Network Engineer, you will be responsible for the strategic design, implementation, and support of Service Stream’s national IT network infrastructure. You’ll ensure high availability, performance, and security across all sites, while maintaining strong vendor relationships and driving continuous improvement. This role serves as a key escalation point for complex network issues and contributes to the broader IT strategy and roadmap.

You will join a high-performing, welcoming team, based at our modern Docklands Head Office (minimum 3 days on site per week) which offers a vibrant environment featuring a balcony, BBQ area, collaborative and quiet spaces, and plenty of natural light.

About the Role

  • Lead the design and implementation of advanced network solutions (LAN, WAN, SD-WAN, Cloud, Security) aligned with business objectives and future scalability.
  • Oversee major network projects and initiatives, ensuring timely delivery within budget and quality standards.
  • Mentor junior engineers and facilitate knowledge transfer across Technology teams.
  • Maintain and optimize network infrastructure for high availability and performance.
  • Monitor and analyze network services, proactively resolving issues.
  • Develop and enforce network security standards; ensure compliance with ITIL, change management, and HSE legislation.
  • Manage vendor relationships and represent IT Operations in cross-functional projects.
  • Evaluate emerging technologies and drive innovation in network operations.
  • Maintain accurate documentation of network infrastructure and processes.
  • Collaborate with business units and IT leadership to support strategic initiatives.
  • Participate in on-call rotation and provide effective incident response.

Skills and experience

  • Must have Australian Citizenship.
  • Willingness to occasionally work outside standard business hours as required
  • 5+ years of experience in enterprise network engineering.
  • Experience in large-scale, multi-site network environments.
  • Expertise in network security, cloud networking (AWS/Azure), and automation (e.g., scripting, SDN).
  • Strong knowledge of TCP/IP, network models, and tools like Wireshark, Nmap, Cisco DNA, vManage.
  • Hands-on experience with LAN, WAN, SD-WAN, VOIP, VPN, CASB (ZScaler), Radius, and AWS networks.
  • Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).
  • Certifications such as Cisco CCNP/CCIE, AWS Advanced Networking, Palo Alto PCNSE.

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.

Benefits of working with us include:

  • Flexible working – All flexibility requests are genuinely considered. This position offers hybrid working.
  • Growth – We are growing and there are opportunities for your career development across our business units.
  • Discounts – Access to hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing.
  • Paid leave – Parental, cultural, community service, study, corporate volunteering and purchased leave available.
  • Culture – We are dedicated to fostering a workplace environment that values diversity and inclusion, and we recognise and celebrate excellence throughout the year.

How to apply

Please submit your interest with the Apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

Applications will not be accepted via email. If you require any reasonable adjustments to the recruitment process, please email [email protected].

Department

Engineering

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

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