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Patient Registrar- Surgical presso OSS Health

OSS Health · Mechanicsburg, Stati Uniti d'America · Onsite

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Schedule: Tuesday, Wednesday, Thursday, 6am- 3:30pm

JOB SUMMARY:

The basic function of the Registrar is to efficiently process all patients according to the standards established by the organization.

QUALIFICATIONS AND EDUCATION:

Education:

  • High school diploma or equivalent required.

Qualifications:

·       Minimum of (1) year of experience in the medical field preferred.

  • Strong communication and customer service skills required.
  • Knowledge of inpatient admitting and outpatient registration process preferred.
  • Strong computer skills required, including accurate data entry skills required.
  • Must have excellent organizational, time management and problem-solving skills as well as the ability to work independently and be self-directed as necessary. 
  • Must be a team player and willing to work with all staff to get the overall job accomplished.
  • Must have a willingness to accept change and new ideas as the medical business changes often.
  • Ability to demonstrate a professional manner in work setting.
  • Ability to hold all information in strict confidence.
  • Medical Terminology knowledge preferred. 

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Follows all policies and procedures of OSS, and in particular Admissions and Financial policies and procedures while completing daily tasks.
    • Ensures all demographic, insurance information, and required forms are gathered and entered into medical record for all patient visits. As well as laboratory charges.
    • Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information
    • Registers patients for his/her scheduled visit with the provider.  Verifies patient demographic information and updates computer system as needed.
    • Collects patient co-pays, co-insurance and/or estimated out-of-pocket expenses, at time of service as required and described in the OSS Financial policy. Collect what is listed per daily collection sheet.
    • Responsible for reconciling daily payments.
    • Formatting all surgical, pain, and laboratory visits in the Medical Record.  Verifying Insurance benefits and eligibility.
    • Updating patients on status of surgeon delays.
    • Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information.  Adheres to the patient’s Bill of Rights and Confidentiality Information.
    • Maintains a positive and professional attitude towards all patients, patients’ family or representatives, co-workers and medical staff. 
    • Shows flexibility in scheduling as required by the department, including flexibility in work location.
    • Recognizes areas or functions that may need improvement and offers suggestions to the appropriate member of management.
    • Answers telephones promptly, identifies self and directs calls as appropriate.
    • Assists in Patient Ambassador Desk coverage. Accountable for Vendor and Contractor badges signing in and out each day as well as managing the visitor log.
    • Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information.
    • Travels to other offices when there is an organizational need to provide coverage.
    • Maintains a positive and professional attitude towards patients, co-workers and physicians.
    • Keeps work area orderly and neat.
    • Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice
    • Place weekly order for flowers for the hospital patient rooms.
    • Participates in staff meetings, attending even when held outside of normal scheduled working hours.
    • Other duties as assigned.
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