Patient Coordinator at Bennion Lambourne presso Specialty Dental Brands-MT

Description

Bennion Lambourne Orthodontics in Sheridan, WY is looking for a reliable, motivated, and hardworking patient coordinator to join a growing practice! Find your career with us! 

Have you been interested in dental or orthodontics, but don’t have the experience yet? Talk to us about our in-office training! 

Bringing resumes into our office, 1274 North Main Street, Sheridan, WY 82801, is encouraged. 

This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm. Travel is sometimes required for this position, as we staff and help out our Gillette, WY location as well. 

Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options. 

Performance Expectations - Essential Functions: 

Provides continual and exceptional customer service for all patients, making the patient the first priority. 

Utilizes all downtime. 

Arrives on time for all shifts. 

Follows the training compact and takes responsibility for his or her training. 

Assists all Wyoming locations in scheduling, carrying out scheduling in an effective and efficient manner. 

Continues to learn about office policies, procedures, and flow. 

Keeps patients safe during their time in the office. 

Reviews company email and communication board each shift for updates. 

Follows the team member guidelines. 

Maintains patient confidentiality through HIPAA compliance. 

Good computer and typing skills with the ability to learn new programs as required. 

Physical demands: 

Bending, stooping, walking, and sitting for long periods at a time. 

Great manual dexterity and typing skills. 

Must be able to safely lift up to 30 lbs. 

The Success Patterns for this position are: 

Has one to three years experience in a customer service role, preferably in a medical setting. 

Has a reputation for excellent relations with patients and all office staff. 

Has worked effectively as part of a team. 

Ability to improvise in a busy work environment. 

Successful Candidates will have the following Personal Characteristics: 

Interested in learning about orthodontics. 

Self-motivated, especially under pressure. 

Ability to work independently and as a member of a team. 

Able to effectively manage emotions in the workplace.  

Communicates effectively and efficiently, both verbal and written. 

Detail-oriented. 

Strong organizational skills. 

Strong interpersonal skills. 

Recognizes when help is needed and asks for help. 

Culture of Bennion Lambourne Orthodontics 

There is no divided line between front desk and clinical staff - we are all ONE team! 

Passion for continual learning, especially about orthodontics.  

Maintaining, managing, and exuding positive energy by all is a must. 

Everyone is willing to help when needed, even when it’s not a normal part of your regular job. 

Education/Certification:  

High school diploma or equivalent  

Orthodontic experience preferred, but not required 

Experience in a professional setting with direct patient interaction preferred, but not required