Patient Service Rep/ Precertification Rep- Milligan Surgical Clinic (Morristown Location) presso University Physicians' Association

Description

MILLIGAN SURGICAL VEIN CLINIC is seeking qualified applicants for a full-time Patient Service Representative (PSR) for a medical office located in Morristown, TN.

RESPONSIBLE AND ACCOUNTABLE FOR:

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctors, staff, and patient information.
• Schedule appointments between doctors and patients.
• Adhere to policy and procedures during all activates.
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Ensures good patient flow through practice by timely and accurately processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration and surgery information
• Refer patient inquiries regarding medical care/treatment to medical assistant or physician
• Document scanning, faxing, documenting into electronic health record
• Other duties as assigned

Hours: Monday - Friday - 8AM-5PM

Full benefit package, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more!

Requirements

• High school diploma or GED.
• Experience working in a medical office required.
• Insurance knowledge to obtain precertification for in- office surgeries 
• Working knowledge of medical terminology and medical insurance plans preferred.
• The ability to type and file accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette.