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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Overview
At Lilly, we unite caring with discovery to make life better for people around the world. As part of our Social Media team, the Social Care team plays a vital role in managing our brand's presence across social platforms, engaging meaningfully with consumers and healthcare professionals (HCPs), and ensuring timely and empathetic responses. We are seeking enthusiastic interns to join the Social Care team for a 6-month internship. This is a unique opportunity to gain hands-on experience in social media community management and digital engagement strategies.
Key Objectives/Deliverables
- Community Engagement: Monitor and respond to comments, messages, and mentions across Lilly’s social media channels.
- Trend Analysis: Track and report on social media trends, sentiment, and engagement metrics.
- Content Collaboration: Work with content and brand teams to align responses and engagement strategies with campaign goals.
- Compliance Monitoring: Ensure all interactions adhere to company policies and regulatory guidelines.
- Insights & Reporting: Provide reports on engagement metrics and suggest improvements.
Basic Requirements
- Strong communication skills in English (verbal and written).
- Empathy-driven approach to customer engagement.
- Familiarity with social media platforms and analytics tools.
- Organized and detail-oriented with stakeholder management skills.
- Proficient in Microsoft Office Suite.
Education Requirements
- Currently pursuing a Master’s degree in Marketing, Communications, Psychology, Public Relations, or a related field. - Candidates pursuing or holding a Bachelor’s degree in Pharmacy (B.Pharm), Bachelor’s degree in Technology (B.Tech) are also encouraged to apply, especially those with an interest in healthcare communications and patient engagement.
Learning Benefits
- Gain hands-on experience in social media engagement and community management.
- Learn to analyze social media metrics and trends for strategic insights.
- Exposure to healthcare communications and regulatory compliance.
- Opportunity to collaborate with cross-functional teams and contribute to real-world projects.
- Build professional networks and enhance digital communication skills.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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