Senior Lead Operational Risk Officer - Issue Management presso Wells Fargo

About this role:

Wells Fargo is seeking a Senior Lead Operational Risk Officer

In this role, you will:

• Provide companywide oversight and governance of an integrated operational risk program or initiative
• Develop and drive innovative operational risk approaches and solutions companywide through an influence model
• Identify potential business operational risks
• Develop and drive innovative operational risk approaches and solutions companywide through an influence model
• Constructively and independently challenge existing risk management fundamentals or assumptions and develop alternative approaches and solutions
• Evaluate long term implications and consequences of strategic business decisions and recommend appropriate alternatives for risk management
• Lead implementation of complex initiatives with high risk, generally spanning multiple business lines
• Consult to the business on corrective action plans and effectively managing change
• Influence and negotiate with executive management and business heads as high-level stakeholders both within and outside Wells Fargo
• Lead initiatives and virtual teams across the organization to deliver companywide business risk management transformations
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• As POD lead, understand and operationalize the key Program/Policy changes including training the POD team members for the respective POD.
• Prepare and present monthly delivery updates to the Senior Leadership teams aligned to their PODs and act as an SME for the Issue Management Program and the aligned Business group/Enterprise function.
• To strengthen understanding of other Risk programs, manage and execute deliverables at least for 25% of their time in a quarter.
• Prepare POD level insights for leadership teams with a consolidated view on all the Programs managed by ORM SSCs
• Provide oversight of the first line of defense issue management program and fulfill IRM responsibilities outlined in the Issue Management Policy including:
  • Evaluating appropriateness of risk type exposure, risk level and cross line of business impact defined by the front line and challenging as needed
  • Execute Issue submission and closure tollgates and challenge the frontline teams as needed.
  • Executing and supporting IRM review and challenge for issue submission and/or closure tollgate to validate Root Cause Analysis, Corrective Action, and other key issue details
  • Contributing to IRM challenges related to oversight of frontline issue management activities
  • Evaluate cross line of business impact and work with ORBOs partners to validate the results and communicate with issue owners for necessary changes
  • Actively participating in and driving the oversight of front line and IRM plans adhering to the Issue Management Policy
• Generate reports to provide comprehensive, timely and accurate issue management reporting to key stakeholders including senior management and/or risk partners:
  • Support creation and publication of dashboards for issue management oversight reporting and execution
  • Support development and ongoing refinement of reporting including metrics / KPIs / KRIs
  • Support identification of  issue management themes and trending analysis
  • Engage with IMO and other risk partners for issue management reporting
• Collaborating with other Independent Risk Management functions within and outside of Operational Risk Management
• Engaging with other key partners (e.g., Legal, Compliance, Technology, etc.) as needed
• Work against the timelines to collaborate with Risk Type teams & ORBOs for effective completion of submission & closure tollgates
• Prepare and publish internal monthly business review reports to capture the details on monthly deliverables accomplished
• Developing and maintaining IRM process and procedure documentation

Responsibilities of the Senior Lead Operational Risk Officer include, but are not limited to:

• As POD lead, understand and operationalize the key Program/Policy changes including training the POD team members for the respective POD.
• Prepare and present monthly delivery updates to the Senior Leadership teams aligned to their PODs and act as an SME for the Issue Management Program and the aligned Business group/Enterprise function.
• To strengthen understanding of other Risk programs, manage and execute deliverables at least for 25% of their time in a quarter.
• Prepare POD level insights for leadership teams with a consolidated view on all the Programs managed by ORM SSCs
• Provide oversight of the first line of defense issue management program and fulfill IRM responsibilities outlined in the Issue Management Policy including:
  • Evaluating appropriateness of risk type exposure, risk level and cross line of business impact defined by the front line and challenging as needed
  • Execute Issue submission and closure tollgates and challenge the frontline teams as needed.
  • Executing and supporting IRM review and challenge for issue submission and/or closure tollgate to validate Root Cause Analysis, Corrective Action, and other key issue details
  • Contributing to IRM challenges related to oversight of frontline issue management activities
  • Evaluate cross line of business impact and work with ORBOs partners to validate the results and communicate with issue owners for necessary changes
  • Actively participating in and driving the oversight of front line and IRM plans adhering to the Issue Management Policy
• Generate reports to provide comprehensive, timely and accurate issue management reporting to key stakeholders including senior management and/or risk partners:
  • Support creation and publication of dashboards for issue management oversight reporting and execution
  • Support development and ongoing refinement of reporting including metrics / KPIs / KRIs
  • Support identification of  issue management themes and trending analysis
  • Engage with IMO and other risk partners for issue management reporting
• Collaborating with other Independent Risk Management functions within and outside of Operational Risk Management
• Engaging with other key partners (e.g., Legal, Compliance, Technology, etc.) as needed
• Work against the timelines to collaborate with Risk Type teams & ORBOs for effective completion of submission & closure tollgates
• Prepare and publish internal monthly business review reports to capture the details on monthly deliverables accomplished
• Developing and maintaining IRM process and procedure documentation

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.