- Senior
- Ufficio in Lenexa
Apply in-depth knowledge of network technologies to perform and/or lead network engineering projects including system rollouts, upgrades, and infrastructure changes. Conduct analysis, administration, management, and maintenance of computer network systems and data circuits. Analyze, design, install, configure, and repair key systems to meet user specifications. Consult with end users to assess system functionality. Maintain daily performance, monitor network and system performance, and administer security on multiple platforms. Troubleshoot complex problems. Work independently and provide guidance to less experienced network team members.
Job Duties and Responsibilities
- Consult with users to determine hardware, software, or system functional specifications
- Work with appropriate business partners when rolling out new systems or system changes to address issues and fix bugs. Perform necessary testing and analysis to ensure system stability before transferring support responsibility to the support desk
- Work across unified communications, route, switch, wireless, SD WAN, and network security platforms
- Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
- Translate business requirements into network designs and solutions
- Collaborate with a group of network engineers to deliver new solutions to support manufacturing networking
- Partner with equipment manufactures and internal customers to test and certify IoT solutions
- Contribute to the research and design of future generation network roadmaps
- Provide Tier 2 network engineering escalation support
- Design and deliver network infrastructure to support new and existing initiatives
- Translate technical knowledge into support procedures
- Work alongside site reliability engineers to automate manual activities
- Collaborate with network hardware and services providers
- Create and maintain network documentation and reports
- Communicate with internal customers and present solutions in a non-technical manner
- Troubleshoot malfunctions of network hardware and software applications
- Investigate, analyze, recommend, and install enhancements and operating procedures that regulate or enhance network performance
- Stay current with disaster recovery procedures. Assist in recovery of major systems in the event of a disaster
- Document project in ADO Wiki including troubleshooting information for technical support
- Manage trouble tickets when escalated from support group
- Monitor computer networks using network management and analysis products
- Identify and resolve moderately complex to complex network problems
- Monitor and track system performance looking for network slowdowns and bottle necks
- Administer security by way of access control for all network appliances. Maintain user lists and security logs, and follow up on security violations
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
