Client Service Representative presso North Windham Veterinary Hospital

North Windam Veterinary Hospital is looking to add a compassionate and skilled Client Service Representative to our team.  At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our caring environment means you’ll be provided comprehensive, individualized, compassionate veterinary care with top-notch client services. As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. 

North Windham Veterinary Hospital is a spacious (6,000 square foot) state-of-the-art hospital. Serving the communities of Windham, Raymond, Casco, Gray, Standish, Westbrook, and greater Portland since 1989, the practice moved from its original location into the current hospital in 2007. We are a full-service dog and cat veterinary hospital that provides a wide range of services including preventative and wellness care, surgery, dentistry, pain management, sick patient diagnostics and medical care/daytime hospitalization, digital radiology (including dental), an in-house laboratory and pharmacy, including prescription diets. We pride ourselves on practicing thorough and gold standard medicine as well as developing long-standing relationships with our clients and patients. Our individual daily efforts uphold that quality through maintaining a cooperative, professional and friendly environment where compassion, respect, and support are shown for patients, clients, and team members. https://nwindhamvet.com/

Client Service Representative  

North Windham Veterinary Hospital in Windham, ME

WHAT YOU’LL DO  

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system  
• Warmly greets clients  
• Prepares patient files  
• Receives and relays client correspondence and updates client financial records  
• Answers client’s inquiries about basic animal care questions and routine procedures  
• Educates clients on over-the-counter products such as flea and tick preventions 
• Admits patients and handles medical records entries accurately  
• Prepares client invoices for services performed  
• Handles payment transactions  
• Receives and relays telephone, fax, and email messages accurately and promptly  

BENEFITS 
We’re passionate about helping you reach your greatest potential – both at work and at home. As a result, our total compensation package is outstanding:

• Great pay with competitive medical, dental, and vision insurance coverage
• 401K with a total company match of up to 4%- after 6 months of service
• Generous paid time off
• Mental Health Resources
• Company-paid bonding leave

 
Plus, special benefits to utilize for your own pet:  

• Pet Care: Discounts on veterinary services and products
• Pet Diagnostics: Discounts on reference lab testing
• Pet Food: Discounts on Purina pet foods
• Pet Insurance: Discounts available with our preferred vendor

REQUIREMENTS

• High school diploma or equivalent
• At least one year of prior experience in a veterinary hospital is preferred

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. .

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. 

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

 Where uncommon support partners with uncommon joy.