Accounts Receivable Specialist (5475) presso Broan-NuTone

Broan-NuTone leads the residential ventilation industry in North America with our innovative products, fulfilling our mission to improve people’s lives through better air. We are present in more than 110 million homes in North America and are proud to move almost 13 trillion cubic feet of fresh air per year. Our 2,000+ entrepreneurs operate in four countries and our quality products are made by five manufacturing facilities we own and by trusted supply partners. Our leading brands include Broan, NuTone, Zephyr, Best, Venmar, and vanEE.

At Broan-NuTone we are all about growth, so we have a one-page Growth Agenda that serves as our true north at all levels in the organization. Founded in 1932, Broan-NuTone is the largest company in Madison Air, one of the world’s largest privately held companies with 8,000 entrepreneurs, $10 billion in enterprise value, and 42 manufacturing facilities in 11 countries around the world. Madison Air’s mission to make the world safer, healthier, and more productive through the transformative power of air brings us all together. We are also passionate about the safety of our entrepreneurs, a culture that promotes safety, innovation, growth, a bias for action, and building trust.

This is a hybrid role that would require commuting to our Hartford, WI headquarters multiple times a week.

Job Summary:

This position serves to ensure that Broan receives payment for goods and services rendered to its customers. The A/R Specialist is responsible for managing an accounts receivable portfolio through credit terms monitoring, cash application, appropriate credit extension, and both deduction and collection related activities. This includes maintaining credit balances and resolving account irregularities. This role will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R. The role will involve collaboration internally and externally along with building expertise within Broan financial systems to ensure a highly effective invoicing and payment collection process. This role will focus on maximizing cash flow and minimizing past dues and bad debts consistent with the company’s key objectives and metrics. The A/R Specialist will be data-driven performing root cause analysis on accounts by identifying customer payment trends, having a strong partner relationship with the internal sales team.

Job Responsibilities:

• Help build an in-depth understanding of the Broan organization, customers, receivables and cash application processes and credit management.
• Manage an accounts receivables portfolio by:
  • Negotiating/Resolving outstanding past due invoices.
  • Identify if customer deductions if requests should be approved or denied.
  • Investigate payment deductions related to overages, shortages, damages, or customer sales programs.
  • Research and collect on prompt pay discounts and late payment fees.
  • Timely resolution of billing/shipping discrepancies that delay payments.
  • Ensuring credit approval of customer orders is consistent with corporate goals, policies, and standards.
  • Preparing analyses & reviewing credit lines for new and existing customers.
  • Presenting credit analyses to Senior Management for major customers.
  • Working with inside and outside parties such as Sales, Customer Service, Shipping, IT, Customers, Buyers, and Carriers to ensure timely payment, credit control & risk management.
• Perform root cause analysis by collecting data, defining the problem, sharing the results, evaluating results and process, and then test the best solution.
• Prepares, posts, verifies and records customer payments and transactions related to A/R.
• Assist in reviewing and managing Bad Debt
• Perform account reconciliation.
• Collaborate with manager to maintain collection goals & general AR performance levels.
• Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
• Ensures customer credits are timely and accurately applied to ensure accurate statement balances.
• Develop and maintain strong working relationships with internal departments and communicate effectively with customer contacts.
• Prepare for weekly review of customer receivables aging with finance team management.
• Recommend process improvements to enhance controls, financial performance, and data reliability.
• Support audit and tax requests annually in relation to role scope.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions, and relays changes of information to appropriate employees.
• Performs other duties as assigned and special projects.

Job Requirements:

• Associate or College Degree in Finance/Accounting is preferred.
• A minimum of 2 years of similar Accounts Receivable experience required; in wholesale distribution and retail credit highly preferred.
• Strong communication skills and ability to engage other functional departments, and customers.
• Ability to work independently and in a fast-paced environment. Excellent time management and organization skills.
• Actively seeks continuous improvement opportunities and KPI performance for assigned account portfolio.
• Advanced Microsoft Excel knowledge and experience with ERP and reporting systems.
• Ability to solve problems and resolve conflicts with team members and customers in a constructive manner.
• Able to perform moderate to complex account reconciliations.
• Knowledge of collection regulations and fair credit.
• Attention to detail and a high degree of accuracy.

 Physical Requirements:

• Ability to work in office environment using computer for extended periods of time.

At Broan NuTone, we take pride in offering exceptional benefit packages and a highly competitive pay structure to our employees.  Our comprehensive benefits include health, dental and vision insurance, company paid life insurance, disability insurance, retirement plans, paid time off, wellness program, education assistance and employee assistance programs.  In addition, we provide a competitive pay structure that rewards our employees for their hard work and dedication, ensuring that they are compensated fairly for their contributions. Join our team and enjoy the peace of mind and financial stability that comes with our outstanding benefits and competitive pay.