- Professional
- Ufficio in Rogers
Job Description:
Responsible for administrative, client relationship and marketing support of the company’s sales force and external partners. Will assist in production of marketing materials, database management, online campaigns, planning and execution/hosting of networking events. Administrative support will include answering and directing incoming calls, processing incoming and outgoing mail/faxes, data entry and database maintenance. Responsible for confirming and verifying loan application information and preparing files for submission to processing. Establish and maintain a high level of service and customer satisfaction to both the inside sales team and external clients.
Main Job Tasks and Responsibilities:
- Order third party reports including credit reports, escrow instructions, preliminary title reports and appraisals.
- Structure loans in preparation for processors.
- Verify file quality prior to submission.
- Ensure complete loan packages have been submitted for closing preparation, including updates if and when changes occur.
- Assist other processors or answer customer questions as needed.
- Cross train to assist in other areas as needed.
- Any and all other duties assigned by manager.
Education and Experience:
- High School Diploma required.
- 2 years of experience in an office environment.
Key Competencies:
- Good interpersonal skills.
- Good verbal and written communication skills.
- Self-motivation to work independently and prioritize own schedule.
- Strong follow-up and execution skills.
- Good business acumen and professionalism.
