Muscle Shoals - Finance Company Contract Clerk - Full-time presso CMM Finance (Long Lewis Auto Corporation)

CMM Finance company is seeking a detail-oriented and highly organized Contract/Title Clerk to join our administrative team. This position plays a critical role in processing contracts and titles accurately and efficiently for multiple dealership locations, including Muscle Shoals and Florence. The ideal candidate will have excellent interpersonal skills, strong attention to detail, and the ability to handle sensitive information with discretion.

Key Responsibilities:

• Accurately verify and enter contracts from multiple dealership locations

• Confirm that all required documents and paperwork are complete and correct

• Verify customer employment and update spreadsheet for all open and funded contracts

• Process funding of contracts as they become ready

• Maintain organized vendor files

• Manage and update repo log for all repossessed vehicles and aftermarket products

• Mail customer correspondence, including welcome letters, repo letters, and private property notices

• Inventory repossessed vehicles and coordinate with out-of-state auctions as needed

• Accept customer payments and provide general administrative support (phones, filing, insurance updates, etc.)

• Provide outstanding customer service via phone and in person

Qualifications:

• High school diploma or equivalent required; associate degree preferred

• Prior experience in an administrative or dealership-related role strongly preferred

• Excellent organizational and time-management skills

• Strong written and verbal communication skills

• Professional phone etiquette and customer service skills

• Proficiency in Microsoft Office (Excel, Word) and general computer literacy

• Ability to handle confidential information with discretion

• Attention to detail and accuracy in data entry

• Ability to work independently and as part of a team

Work Environment:

This position is based in a professional office environment within a dealership or finance company setting. It may involve sitting for extended periods and frequent interaction with customers and vendors over the phone.