Health Information Management Administrator presso Ornge

HEALTH INFORMATION MANAGEMENT ADMINISTRATOR

Reference #: 2025-132

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

Build a Career in Health Information Management with Ornge

Are you meticulous with data and passionate about maintaining accurate health records? Ornge is seeking a detail-oriented Health Information Management Administrator to support our Decision Support Team in ensuring the integrity and accessibility of patient information.

In this role, you’ll be responsible for accurate data entry of handwritten call reports, organizing patient records, and coordinating documentation workflows that directly support our life-saving operations. Your precision and commitment to quality will help optimize processes and ensure reliable access to critical health data across the organization.

If you're looking to grow your career in health information management while contributing to a meaningful mission, this is your opportunity to make a real impact.

Key Accountabilities:

• Coordinates the data entry process of Air Ambulance Call Reports (AACR) including data entry validation and reliability testing procedures.
• Handles scanning, indexing, and data entry of Air Ambulance Call Reports (AACR)/TMP Patch Sheets.
• Completes data entry of high acuity and clinically complex calls.
• Performs daily reconciliation and audit of call reports reviewing accuracy and completeness for analytic purposes.
• Generates tracking reports for workload balancing and related quality monitoring activities.
• Act as the "first-line" gatekeeper of electronic documents, responsible for verification of information, and ensure correctness and completeness in accordance with all corporate and legislated guidelines.
• Review and validate the necessary health records and other related information requested meet the PHIPA, FIPPA, and related legislative guidelines to process and release information.
• Adheres to legislative timelines when compiling/gathering documents for “access to information” requests for privacy officer/senior legal counsel.
• Coordinates receipts, processing, and reconciliation of electronic patient care records (ePCR) and related health care documentation such as patch records.
• Maintains tracking system of all information received for ePCR application.
• Coordinates all activities related to on-site and off-site storage of health records including the organization and maintenance of an electronic filing system.
• Maintains a tracking system to monitor the receipt of patient health records from service providers, requests for services, and patient health record and reconciliation activities.
• Other duties as assigned.

Qualifications:

• Post Secondary Diploma or Certificate in Health Management, Health Information Management or a related field.
• 1-2 years of minimum experience with data entry is required.
• Experience working in a healthcare setting (such as a hospital or EMS), particularly with patient information, would be considered an asset.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• On apply, we’ll send you an email on how to check your application status within Jobvite.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities. 
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.