Warehouse Operations Manager presso Faust Distributing

Job Title:  Warehouse Operations Manager                         Department:  Operations

Reports to:  Director of Operations                                      Effective Date: August 25, 2025

Job Summary:

The Warehouse Operations Manager is responsible for staffing, training, and retention of warehouse personnel. Additionally, he/ she is accountable for inventory control and maintenance of the physical plant and its equipment.

Supervisory Responsibilities:

Duties/Responsibilities:

• Ensure that the warehouse is staffed with qualified, well-trained employees.
• Provides direction, leadership and supervision for warehouse staff.
• Schedules workforce to ensure efficient operation in support of sales and delivery function.
• Ensure that all warehouse personnel are trained in the required job functions, and they conduct job functions in a safe and responsible manner.
• Work closely with shift supervisors to ensure all shifts are working in concert with each other according to the established guidelines.
• Conducts progressive disciplines as needed.
• Responsible for inventory control.  Administers and participate in the daily warehouse physical inventory process.
• Responsible for management, reduction, repairs, and tracking of warehouse breakage.
• Responsible for ensuring that dunnage is managed and returned according to prescribed manner.
• Ensures that product receiving is done to eliminate the risk of product shortage through spot checks, bill of lading accountability, and the impact of information into the inventory control system.
• Accountable for Vertique operation and maintenance through personal system knowledge and comprehensive training program.
• Accountable for the maintenance and physical appearance of the warehouse to include daily cleaning and repairs.
• Responsible for product rotation, first in/ first out, Administers and conducts code date inventory weekly and reports results to Director of Operations.
• Cultivate and maintain open lines of communication with all departments to ensure successful total company operation.
• Load and unload products accurately/safely from trucks and reload cooperage and dunnage items.
• Report on all damaged products to your manager.        
• Adheres to strict safe working practices, Company Policies, and OSHA forklift operational guidelines while operating company equipment.
• Must be punctual and adhere to the company dress code for Warehouse Manager.
• Maintain knowledge of Faust Distributing’s portfolio of Brands and Packages.
• Practice “Safety Always” by adhering to safe working practices, Company policies, rules, and regulations.
• Report all accidents and/or on-the-job injuries to your manager, a member of management, or Human Resources in accordance with the protocol listed in the Faust Employee handbook.

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks. 
• Ability to function well in a high-paced and at times stressful environment.
• Ability to operate power jacks and forklifts. 

Education and Experience:

• High school diploma or equivalent.
• Five years of previous Warehouse Manager experience is preferred.  

Physical Requirements: 

• Strength to lift, load, push, and pull cases weighing up to 50 pounds.
• Manual dexterity to operate a dolly, six-wheeler cart, and a powered/manual pallet jack.
• The ability to safely operate power jacks and forklifts numerous times each day.
• Ability to consistently bend, reach, and squat while moving and stocking products for up to 12 hours daily.
• Stamina to continuously stand and walk up to 12 hours a day.
• Ability to work while exposed to indoor and outdoor weather conditions including high and low temperatures, wind, ice, humidity, rain, fog, hail, sleet, and snow.
• Ability to work while exposed to daylight, twilight, evening, and dark lighting conditions.