Facilities System Coordinator presso Buffalo Bills, LLC

COMPANY BACKGROUND

Founded in 1959, the Buffalo Bills are one of the most storied franchises in the National Football League (NFL). The Bills have won the AFC East division title the last five years, as well as won two American Football League (AFL) Championships (1964-1965), and an NFL record four straight AFC Championships (1990-1993) that included four trips to the Super Bowl. Located in Orchard Park, New York, the Bills are proud to be a member of the Western New York Community for more than 55 years.

Terry and Kim Pegula purchased the Buffalo Bills in 2014 and are only the second owners in the team’s history.  Terry Pegula rose from humble beginnings to become one of the most respected leaders in the energy industry, and the Pegula’s are one of the few professional sports owners to operate franchises in multiple sports, also owning the Buffalo Sabres (NHL), Buffalo Bandits (NLL), and Rochester Americans (AHL).

The Buffalo Bills are building a new stadium which will open in 2026, and are excited to be building the future while fostering a championship culture. Our HEART values, hard work, energy, accountability, respect, and team, are at the forefront of everything we do for our fans, community, employees, and team

SUMMARY

The Facility System Coordinator position will report to the Senior Director of Stadium Operations and will work closely with other departments, including Guest Experience and Security.  This position will be responsible for the daily upkeep of the 24/7 Software program along with other data management that is required for organizational needs. If you are a hard-working, highly motivated individual seeking a career in the professional sports industry, then this is your chance to contribute to a progressive organization and be a part of one of the most storied franchises in the National Football League. 

PRIMARY RESPONSIBILITIES

• Main point of contact for the build out of the 24/7 Software program. This will include understanding the system and how the various departments use it for incident management, work orders, security and maintenance tracking…Data input and program setup including but not limited to:
• Incident Management
• Work order management
• Preventative maintenance schedules
• Security Inspection tracking
• Inventory and asset management
• Integrations with other programs and departments
• Other data as needed
• Collecting, organizing and managing data for various departments
• Resolving issues that arise within data systems and ensuring smooth operations
• Training staff in the use and implementation of the data systems
• Producing reports and providing data to management
• Collaboratively working with other staff and departments in the daily maintenance of the facilities
• This position will require working on gamedays and large events in the incident command center
• Tracking incidents and dispatching staff to address incidents in a timely manner
• Other responsibilities as assigned

REQUIREMENTS

• Must have a minimum of two (2) years’ experience in the 24/7 Software program, preferred.
• Experience in the sports industry or maintenance industry a plus
• Experience with integration and computer knowledge is required
• Bachelor’s degree in information technology, operations, sports management or related field, preferred.
• Strong organizational skills
• Must possess excellent interpersonal, communication and problem-solving skills
• Ability to coordinate projects from implementation through completion
• Work schedule must be flexible – evenings and weekends required as needed 
• Experience in a similar field required
• Must have a positive attitude and be able to work in a collaborative, team-oriented environment

COMPENSATION

• This is an hourly role that will pay between $19.23 to $21.63 an hour. Please note, salary will be based on the successful candidate’s experience, qualifications and internal team equity.

BENEFITS & INCENTIVE

•  Medical Plans: Comprehensive and affordable medical plan options; fully paid dental, short and long-term disability, and life insurance; supplemental vision care and critical illness coverage.
• Investments: 401(K) with employer matching; discretionary annual employer defined contribution
• Paid Time Off: Generous paid time off including vacation, sick, holidays, volunteer time, diversity awareness days, paid parental leave
• Bills Experience: deeply discounted employee season tickets and paid parking; discount on team store merchandise
• Wellness: onsite fitness facilities and employee cafeteria
• Bills Culture: we offer many social and community volunteer events as well as learning and development growth opportunities

The Buffalo Bills, LLC are proud to be an Equal Opportunity Employer and do not discriminate based upon race, color, religion, gender, national origin, sexual orientation, gender identity, gender expression, age, disability status, protected veteran status, or any other characteristic protected by law.