Mortgage Loan Assistant - Closer presso None

Position Description:

Department: Mortgage

Reports to: AVP Mortgages/Mortgage Loan Manager

Supervises: None

Position Purpose:

The primary purpose of this position is to assist Associated Credit Union in living out its Mission: To offer members financial products that fulfill their needs, service that exceeds their expectations, and relationships that inspire their trust.

The Mortgage Department exists to provide the membership mortgage and home equity products that meet their needs while providing service that exceeds their expectations and inspires their trust. The Mortgage Loan Assistant through teamwork and commitment will work with the origination and servicing teams to help closed loans become serviced loans. The role is responsible for pre-closing and post-closing functions that help ensure that the Mortgage Department is delivering a quality loan that is in the best interest of the member and the credit union.

Essential Functions & Core Duties:

Pre-Closing

•Working with vendor partners to bring applications into our systems and to ensure that all appropriate verifications are completed for quality loans.

•Communicate and coordinate with the borrower, loan originator, realtor (if applicable), and closing attorney’s office regarding the closing of the loan. This includes the preparation and delivery of the document package needed for closing. 

•Prepare Closing Disclosure and Closing Package.

•Working with vendor partners to verify the employment of each borrower, as necessary.

•Communicate and coordinate with the closing attorney's office on the funding of the loan in a timely and efficient manner.

Post-Closing

•Post close mortgage loans within specified timelines so as to ensure timely delivery of loans to investors, as applicable.

•Post close home equity loans to ensure that the home equity loans are created in the credit union core system in a timely and efficient manner.

•Work with the Mortgage Sales Manager that all home equity loan deeds are recorded in the county of record either by e-recording or overnight delivery.

•Work with origination teams and closing attorneys to ensure each closing package matches the loan in the system.

•Work with vendor partner to process check orders for each member with a new home equity line of credit for use with their loan.

•Working with the Accounting Department to ensure all vendor partners are being paid in a timely manner.

Other Duties & Responsibilities

•Assist management, the loan origination teams, the loan servicing team, or the underwriters, with other tasks/duties as needed to ensure that the member’s experience with their loan is a positive one.

Qualifications:

Education: High School graduate or equivalent.

Experience: At least two years of experience in a financial institution or in Mortgage lending. Core Competencies:

•Strong analytical research and problem-solving skills.

•Ability to multi-task and work in a deadline driven environment.

•Ability to establish and maintain strong effective working relationships.

•Ability to excel with limited supervision.

•Proficient with Microsoft Word and Excel.

General Operational Requirements:

•Lifting of files and moving carts with files requires physical exertion.

•Work in Main Office.

Performance Metrics:

•Employee results will be determined by whether deadlines are met with rate lock expirations, first payment due dates, CD's sent on time, Correct Closing Packages sent to Closing Attorney, wires received by closing date, and vendor payments.

This job description is not intended to provide an all-inclusive listing of related job activities. Management may request the incumbent to perform other related activities in place of or in addition to those representative activities noted in this job description.