VP - GenAI Enablement - EDAI presso American Express
American Express · Phoenix, Stati Uniti d'America · Hybrid
- Senior
- Ufficio in Phoenix
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.
This position will lead the enterprise enablement of GenAI solutions, platforms, and approach for Amex including Product, Program, Capabilties, and other related functions. It acts as a strategic partner and advisor in terms of technology, innovation, know-how, organizational technical core competency, product commercialization, and program execution. This role works closely with strategic product, technology and venture partners to define the needs being addressed for GenAI.
On any given day, you might:
· Operate a consultative GenAI client solutions practice responsible for identifying, harvesting, grooming, and enabling use cases across the company.
· Support the evolution of use cases who need product guidance, best practices, enablement support, and thought leadership.
· Scale and evolve our successful GenAI enablement layer with relevant capabilities, documentation, and support to power GenAI use cases across Amex.
· Elevate key priorities, opportunities, and challenges to leadership for strategic consideration and collaboration.
· Enforce performance transparency of pilots and use cases to ensure key metrics are being met and company resources are deployed most effectively.
· Partner across the organization to lead enablement requirements and processes in acquiring an in-depth understanding of the customer needs, and applying both strategic and tactical methods to stay on top of the evolving trends in the competitive landscape.
· Act as both a strategic problem solver and architect for the future technology and capability needs for GenAI at Amex.
· Build a diverse team by attracting and recruiting top talent.
· Drive continuous organizational and leadership development.
Also Critical to your Success
- A passion for creating a fun, empathetic work environment where high performing, diverse teams can thrive.
Minimum Qualifications
· Bachelor's degree in Science, Technology, Engineering or other related fields.
· At least 10 years of project management, product management and/or leadership experience in technology roles.
· Proven track record building, launching and driving products through the lifecycle.
· Ability to bring innovative thinking coupled with practical execution to solve multi-dimensional issues.
· Demonstrated leadership and management experience in working with cross-functional, geographically dispersed teams on complex projects.
· Understands team dynamics and experienced at building teams that deliver results. Requires excellent written, interpersonal communication and presentation skills.
· Highly focused on meeting the needs of partners and customers.
· Experience in building and leading teams including talent acquisition and development
· Ability to influence leadership to adopt new ideas, products and/or approaches
· Brings support and positive attributes to a culture that is respectful, supportive, goal oriented, scientific and diverse.
· Must have ability to read and understand complex contracts of the business, work with the legal and transaction teams and operate the R&D program in awareness of the foregoing.
Preferred Qualifications
- Experience building, developing, integrating with and/or launching GenAI products in a highly regulated industry
%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3ESalary Range: %24176,750.00 to %24282,000.00 annually + bonus + equity (if applicable) + benefits%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones%27 physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ECompetitive base salaries%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EBonus incentives%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E6% Company Match on retirement savings plan%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFree financial coaching and financial well-being support%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EComprehensive medical, dental, vision, life insurance, and disability benefits%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3EFree and confidential counseling support through our Healthy Minds program%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3ECareer development and training opportunities%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EFor a full list of Team Amex benefits, visit our %3Cu%3E%3Ca href=%22https://www.americanexpress.com/en-us/colleagues/benefits%22 target=%22_blank%22%3EColleague Benefits Site%3C/a%3E%3C/u%3E.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EWe back our colleagues with the support they need to thrive, professionally and personally. That%26#39;s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size: 16px;%22%3EUS Job Seekers - Click to view the %26ldquo;%3Ca href=%22https://www.eeoc.gov/poster%22 target=%22_blank%22%3E%3Cspan style=%22color:#0563c1%22%3E%3Cu%3EKnow Your Rights%3C/u%3E%3C/span%3E%3C/a%3E%26rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: %3Ca href=%22https://www.eeoc.gov/poster%22 style=%22color:#0563c1; text-decoration:underline%22 target=%22_blank%22%3Ehttps://www.eeoc.gov/poster%3C/a%3E%3C/span%3E%3C/p%3E
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