Conference Service Manager (Carmel-by-the-Sea, CA, US) presso The Hongkong and Shanghai Hotels

Working alongside the amazing team at The Quail, we are seeking a Conference Services Manager to support our Sales & Marketing Department.

• Work for a highly prestigious hotel located in sunny Carmel Valley, California.
• Learn and grow within a strong hospitality operation.
• Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.

Key Accountabilities

• Act as liaison between the client and the hotel for all client needs.
• Meet and greet clients while on site and field subsequent communications. Attend events, welcoming guests upon arrival and re-confirming set-up, and food and beverage need.
• Create BEO's and ensure client contractual agreements are carried out.
• Maximize event revenues by upselling
• Manage the catering day-to-day operation via scheduling, payroll, recruiting, planning, controlling, and analyzing all aspects of the department.

General Requirements

• Prior experience in event planning required
• Bachelor’s degree in hospitality or related field preferred
• Ability to efficiently handle multiple duties under pressure with minimal supervision
• Exceptional customer service with excellent communication

Salary: $75,000.00 - 80,000.00 per year + Commissions