Early Learning Leader (System Supervisor) presso Sacramento Public Library, CA

About the Department

The Early Learning Leader (System Supervisor) will have a strong understanding of cultural humility, child development, library early learning services, and professional best practices. They will be familiar with the needs of young children 0-5, their caregivers, and communities of educators and service providers in Sacramento. They should also have strong organizational and program management skills, so that they can plan, schedule, implement and track all organizational early learning services efforts effectively. It is critical that the person in this role has strong communication and analytical skills while demonstrating excellent team leadership. 

The System Supervisor overseeing Early Learning Services will oversee the development, implementation and continuous use of systemwide programs, support initiatives and special projects focused on young children 0-5 and their caregivers. The Early Learning Leader (System Supervisor) will be responsible for creating structures to support best practices, including maintaining programming documentation, naming conventions, evaluation and data collection methods, and grant tracking processes. They will also support early learning programs through the development of internal tools and resources to support staff as they present market and highlight upcoming early learning programs and services. 

These areas of focus will allow SPL staff to better serve our diverse communities by promoting library services as well as community partnerships, meeting people where they are and listening and responding to community feedback. 

Position Duties

• Plan, organize, and supervise the systemwide function of the Youth Services Department’s early learning efforts
• Provide supervision and leadership to Early Learning Specialists and other staff, and to program related tasks
• Develop and revise early learning services staff training modules.
• Guide early learning programming decision making 
• Conduct regular surveys to measure impact
• Works with Customer Service Team to ensure Customer Service goals are being met
• Cultivates and maintains positive working relationships and partnerships with community organizations in coordination with the Youth Services Manager
• Responds proactively to community feedback
• Prepares, maintains, and provides statistics and reports based on community input data
• Maintains a contact list of organizations that SPL works with
• Engages with the community, System Supervisors, Branch Supervisors, Public Services Managers and programming departments to identify new trends or community needs for programming
• May train or assist in training staff on current and newly developed programs, services and outreach methods
• Actively seeks out and ensures Youth Services staff participate in community events

Minimum Qualifications

1. Master’s degree in Library Science from an ALA accredited university; and
2. Three years experience as a professional librarian, preferably in area of specialization or assignment, including two years in supervisory capacity. 

Licenses, Certifications, Bonding and/or Testing Required: A valid driver’s license may be required for some positions at the time of appointment. 

Other Requirements: Keyboarding, word processing, or entering data at a speed and accuracy level necessary for successful job performance;

Other Qualifications

1. Sacramento Public Library’s policies and procedures; 
2. The principles, practices and procedures of assigned area of responsibility; 
3. English usage, spelling, grammar, and punctuation and basic mathematical principles;
4. Reference materials, electronic database resources and use of the Internet as a resource, and methods of bibliographic research;
5. Principles and practices of cataloging, classification, and technical service operations and functions;
6. The principles and procedures of supervision, training, and performance evaluation;
7. Customer service techniques in a wide variety of situations including those necessary to provide service to a diverse customer population;
8. The principles and practices of intellectual freedom and the Library Bill of Rights;
9. Budgeting procedures and techniques;
10. Current office methods, equipment, practices and procedures including PC usage and familiarity with word processing and spreadsheet software; 

1. Understand the customer’s needs and deliver service by focusing on the customer; 
2. Take initiative to ensure a positive and successful customer experience by contributing to finding solutions, regardless of assigned responsibility;
3. Respond to customers and address customer complaints/problems in a timely, accurate, courteous, respectful and friendly manner; 
4. Demonstrate a commitment to and take ownership for solving problems, regardless of assigned responsibility;
5. Plan, organize, and supervise the activities of assigned work unit;
6. Collect, compile, and analyze information and data;
7. Master all procedures related to assigned work area;
8. Learn and use specialized library serials, acquisitions, cataloging, and circulation software;
9. Prioritize and multitask;
10. Maintain a calm atmosphere and effectively handle crisis situations which may occur;
11. Lead through collaboration, team building, and consultation; mentoring and coaching; model this leadership style for others;
12. Set, model and maintain a positive work environment;
13. Communicate effectively and courteously with other staff and members of the public;
14. Keep all relevant parties informed of all major issues and to recommend changes where appropriate.

For the full System Supervisor job description, please click HERE

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