Administrative Program Manager 1 presso State of Louisiana, LA

About the Department

• Driving Results: The ability to identify important goals and work to achieve them.
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant
  information and in accordance with established standards.
• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a
  conclusion.

• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and
  your organization.
• Leading Effective Teams: The ability to guide and motivate a team to create, plan for, and achieve goals.
• Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the
  organization.
• Training Others: The ability to facilitate the acquisition of work-related knowledge and skills in an effort to
  improve employee performance.

Position Duties

Minimum Qualifications

Other Qualifications

Job Duties:

• Building, Grounds and Equipment Maintenance: Ensure building and grounds for Lake Charles Behavioral Health Clinic, an area comprised of approximately 14.500 square feet, is kept in good condition by coordinating the inspection and equipment upkeep maintenance for HVAC, boiler, and cooling tower maintenance, and securing needed janitorial and yard supplies using established purchasing guidelines.   Involve District Administration on complex problems.
• Property Control: Assist in the management of property control for Lake Charles Behavioral Health Clinic.  Direct the tagging of all property received ensuring district guideline are met.   Assist with annual certification.   Conduct internal audit of property for the Lake Charles Behavioral Health Clinic according to district guidelines.   Direct LCBHC regarding property control rules and regulations.
• Clinic Operations: Oversee clinic support staff and backup clinic support functions so as to promote a smooth flow of clinic processes including reception, scheduling, screening, referrals, medical records, insurance verifications, fee determinations, phone communications, and patient flow through the clinic. Maintain accurate reports of active clients, removing codes immediately as staff are no longer employed at ImCal.
• Supervision: Directly supervise one Administrative Supervisor 2, two Administrative Coordinator 4’s, one Administrative Coordinator 3, and four administrative contract workers; assure that policies and procedures are followed accordingly.  Coordinate and direct staff to appropriate job assignments and monitor for completion; conduct supervisory meetings; identify staff development needs; assess training needs and ensure training is received on an ongoing basis.  Approve leave; conduct planning sessions and yearly job evaluations using the annual CPM process.  

• Assistant to the Clinic Manager

  Report to and discuss with LCBHC Clinic Manager any problems related to supervisees job duties.  Ensure clinic manager is informed of client and clinic issues which could impact the provision of services.   Gather data for reports as requested. Determine needs for support personnel, contractual services, equipment. and supplies. Assist with the monitoring of clinic contractual services by reconciling monthly invoices. Assure staff compliance with policies, procedures, rules, legal and ethical standards.

• Access Unit & Medicaid Application Management

  Provides direct supervision over the Administrative Supervisor of the Access Unit.  Manages the policies and procedures to ensure screenings and admissions are completed accurately and timely for appropriate routing. Provides direct supervision over the Medicaid Application Specialist. Manages the policies and procedures to ensure Medicaid applications are completed accurately and timely for appropriate routing.