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Client Service Coordinator - Evenings/Weekends presso Bayshore HealthCare

Bayshore HealthCare · Hamilton, Canada · Onsite

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%3Cdiv class=%22block__cell block__field--wide-rich-text%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(0, 0, 0);flex:0 1 100%;font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:10px 0px 0px;orphans:2;padding:0px 25px 0px 0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;width:810.333px;word-spacing:0px;%22 data-bind=%22css: %24component.getBlockCellCss(%24data, 0)%22%3E%3Cdiv class=%22block__field--wide-rich-text%22 style=%22flex-basis:100%;%22 data-bind=%22attr: {id: %24data.name + %27-container%27,%0A class:(%0A %24data.displayType === %27InputTextArea%27) ? %27block__field--full-width%27 : %0A (%24data.displayType === %27InputRichText%27 || %24data.name === %27descriptionExt%27 || %24data.name === %27qualificationExt%27 ||%0A %24data.name === %27descriptionInt%27 || %24data.name === %27qualificationInt%27) ? %27block__field--wide-rich-text%27 :%0A %27block__field--edit%27}%22 id=%22descriptionExt-container%22%3E%3Cdiv class=%22oj-form-control block__field-rtfValue %22 style=%22margin-bottom:5px;padding-bottom:5px;vertical-align:middle;%22 data-bind=%22attr: {id: %24data.name + %27-value%27, formFieldId: %24data.name},%0A html: %24component.getFieldValue(%24data)%22 id=%22descriptionExt-value%22 formfieldid=%22descriptionExt%22%3E%3Cp style=%22margin:0px 0px 12px;%22%3E%3Cspan style=%22font-size:12px;%22%3EBayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006.%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-size:12px;%22%3EAre you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare providers!%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-size:12px;%22%3EWe are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EPrimary Responsibilities%3C/strong%3E:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ECommunicate%3C/strong%3E: Professionally engage with patients, families, staff, and funder organizations%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EProcess%3C/strong%3E: Quickly handle funder referrals and updates in the EMR (Procura)%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EReview%3C/strong%3E: Collaborate with Supervisors, field employees and patients to assess service needs%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ESchedule%3C/strong%3E: Assign care providers based on client needs, geographic area, staff skill-set and availability%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ECoordinate%3C/strong%3E: Ensure consistent caregiver assignments and service delivery%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ENotify%3C/strong%3E: Keep patients and staff informed of initial and ongoing schedules%26nbsp;%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EUtilize%3C/strong%3E: Optimize staff schedules to meet their availability and client care needs%26nbsp;%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EDocument%3C/strong%3E: Maintain accurate records in the EMR%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EResolve%3C/strong%3E: Address patient concerns promptly and follow escalation pathways%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%26nbsp;%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EWhy Join Us?%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EImmediate Impact:%3C/strong%3E Make a real difference in the lives of employees, patients and their families%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ECompetitive Salary:%3C/strong%3E Earn a competitive wage commensurate with experience%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EHealth Benefits:%3C/strong%3E Comprehensive health, dental, and vision insurance for you and your family%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EPaid Time Off:%3C/strong%3E Competitive leave time to ensure work-life balance%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ERetirement Plan:%3C/strong%3E Employer-contributed retirement savings plan%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ESupportive Team: %3C/strong%3EBe part of a collaborative and supportive team environment%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EGrowth:%3C/strong%3E Opportunities for professional development and career growth%3C/span%3E%3C/p%3E%3C/div%3E%3C/div%3E%3C/div%3E
%3Cdiv class=%22block__cell block__field--wide-rich-text%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(0, 0, 0);flex:0 1 100%;font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:10px 0px 0px;orphans:2;padding:0px 25px 0px 0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;width:810.333px;word-spacing:0px;%22 data-bind=%22css: %24component.getBlockCellCss(%24data, 0)%22%3E%3Cdiv class=%22block__field--wide-rich-text%22 style=%22flex-basis:100%;%22 data-bind=%22attr: {id: %24data.name + %27-container%27,%0A class:(%0A %24data.displayType === %27InputTextArea%27) ? %27block__field--full-width%27 : %0A (%24data.displayType === %27InputRichText%27 || %24data.name === %27descriptionExt%27 || %24data.name === %27qualificationExt%27 ||%0A %24data.name === %27descriptionInt%27 || %24data.name === %27qualificationInt%27) ? %27block__field--wide-rich-text%27 :%0A %27block__field--edit%27}%22 id=%22qualificationExt-container%22%3E%3Cdiv class=%22oj-form-control block__field-rtfValue %22 style=%22margin-bottom:5px;padding-bottom:5px;vertical-align:middle;%22 data-bind=%22attr: {id: %24data.name + %27-value%27, formFieldId: %24data.name},%0A html: %24component.getFieldValue(%24data)%22 id=%22qualificationExt-value%22 formfieldid=%22qualificationExt%22%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EEducation%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin:12px 0px;padding:0px 0px 0px 20px;%22%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ESecondary School Diploma%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ECompletion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EExperience and Abilities:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin:12px 0px;padding:0px 0px 0px 20px;%22%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EA minimum of two years related customer service experience, preferably in healthcare%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EProven customer service skills, preferably in healthcare or other high-paced customer service environment%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EStrong ability to communicate effectively, both written and orally, in English%26nbsp;%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAbility to handle issues and problem solve with tact and diplomacy%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EExcellent computer skills (Windows, Microsoft office, internet, EMR)%26nbsp;%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAbility to prioritize and handle multiple demands in a fast-paced environment%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EProven organizational and teamwork skills; able to work independently and prioritize workload%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EPositive work and attendance performance essential%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EStrong interpersonal skills including demonstrated ability to build rapport and connections%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAdvanced competency in keyboarding and scheduling software with a willingness to learn%26nbsp;%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;line-height:1.25;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EFrench language proficiency will be considered an asset and is a requirement for all Quebec locations%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EBayshore is committed to a high quality and safe environment for both our staff and clients/patients. %26nbsp;Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E“At Bayshore Healthcare, our commitment to Equity, Diversity %26amp; Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin:0px 0px 12px;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAt Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.%3C/span%3E%3C/p%3E%3C/div%3E%3C/div%3E%3C/div%3E
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