Branch Director presso Crossroads YMCA

Description

Lead with Purpose. Impact with Heart.
The Crossroads YMCA is hiring a Branch Director to lead operations, inspire teams, and strengthen the Shelby community. Grow your career where it matters most.

POSITION SUMMARY:  The Branch Director plays a vital leadership role in advancing the mission of the YMCA, a leading nonprofit committed to strengthening communities through youth development, healthy living, and social responsibility. Under YMCA Leadership, the Branch Director is responsible for the daily operations including membership, staffing, facilities, and community partnerships. This position focuses on delivering high-quality services, maintaining strong community relationships, and ensuring operational efficiency. The Branch Director leads a team and fosters a positive member experience while upholding the core values and mission of the YMCA.

ESSENTIAL FUNCTIONS:

1. Advance the YMCA’s mission and values by promoting an inclusive, welcoming, and service-oriented environment.
2. Manage day-to-day branch operations including staffing, member services, and building supervision.
3. Lead, train, and support front-line staff and volunteers to ensure high-quality service and safety standards.
4. Develop a strong sense of community within the branch by being present, visible, and engaged with members and staff.
5. Ensure the branch facility is clean, safe, and well-maintained, coordinating repairs and upkeep as needed.
6. Responsible for monitoring and managing the branch’s budget to ensure budget goals are being met.
7. Ensure compliance with YMCA policies, safety protocols, and risk management procedures.
8. Support fundraising efforts, including the Annual Campaign and community events, by building donor relationships, securing contributions, and engaging staff and volunteers in fundraising initiatives.
9. Maintain required staff certifications and ensure emergency preparedness procedures are in place and regularly practiced.
10. Build and maintain relationships with local partners and stakeholders to support community visibility and collaboration.
11. Support association-wide initiatives and participate in leadership meetings as assigned.
12. Complete all required compliance and professional development training annually or as assigned.
13. Perform other duties as assigned to support the needs of the branch.

QUALIFICATIONS:

1. Bachelor's degree or equivalent preferred.
2. Minimum 3 years of relevant experience in program and staff management, preferably within the YMCA or similar nonprofit environment.
3. Proven ability to lead teams, oversee operations and implement strategic initiatives.
4. Strong interpersonal and communication skills; ability to engage with people from diverse backgrounds.
5. Experience in managing budgets and achieving financial goals.

YMCA COMPETENCIES (Multi Team Leader):

The National YMCA Mission:

“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”

Caring: Models compassion in leadership. Builds a culture of service across teams. Recognizes and supports staff and volunteer contributions.

Honesty: Leads with integrity and promotes ethical behavior across multiple teams. Ensures policies are followed consistently.

Respect: Promotes inclusion across departments. Supports equitable practices in staffing and program design.

Responsibility: Leads with strategic vision. Manages multiple priorities and drives performance improvement.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Visual, auditory, and verbal ability to communicate effectively.
• Must have high level of alertness, concentration, and initiative.
• Ability to lift 50 lbs. occasionally and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
• Maintain a neat and professional appearance at all times.

Qualifications