Fraud Analytics Manager presso Hyundai Capital America

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

·         Medical, Dental and Vision plans that include no-cost and low-cost plan options

·         Immediate 401(k) matching and vesting

·         Vehicle purchase and lease discounts plus monthly vehicle allowances

·         Paid Volunteer Time Off with company donation to a charity of your choice

·         Tuition reimbursement

What to Expect

The Fraud Analytics Manager is responsible for leading planning, monitoring and analysis efforts to mitigate fraud risk across the organization. This role leverages advanced data analytics to identify patterns, trends, and emerging threats in consumer behavior. This role will develop and maintain reporting to track fraud performance, conduct in-depth analysis to evaluate the effectiveness of fraud strategies, and provide actionable recommendations to strengthen controls. In addition, this role may support manual reviews of applications to detect irregularities and potential fraud attempts. The role also conducts ad hoc analyses to assess the impact of changes to system decisioning rules and the use of external fraud scores in underwriting, while consistently utilizing data analytics tools to carry out these responsibilities.

What You Will Do

1.     Develop fraud analytics and tools, business plans and forecasts for fraud score costs, expected fraud exposure and mitigation. Maintain forecasts monthly updating for actuals and re-forecast.

2.     Design and develop fraud monitoring and analytics infrastructure including development and maintenance of fraud specific data tables, fraud monitoring reports, fraud tableau dashboards, and enhance analysis tools to actively manage fraud risk.

3.     Conduct detailed ad hoc analyses of emerging fraud risks by dealers, geography or fraud type to quickly quantify emerging fraud risks, containment actions, and pro-active controls.  Develop detailed fraud reaction plans through detailed analysis of available fraud scores and vendor services.

4.     Coordinate with Credit Reporting Agency (CRAs) to identify new emerging tools for fraud prevention and develop HCA specific business case for implementation.  Develop and maintain product / service risk opportunity map for each CRA.

5.     Work closely and collaboratively with analytics functions in commercial products / credit underwriting, consumer products / credit underwriting, origination risk, and portfolio risk teams to continuously improve fraud prevention mechanisms in consumer and commercial business segments.  Perform ad hoc analyses of fraud exposure on new products to support new product underwriting and fraud prevention, leveraging internal and external resources.

What You Will Bring

·         Minimum 5-7 years progressive experience in quantitative and qualitative risk analytics within the automotive finance industry and with a business understanding of consumer risk.

·         Bachelor’s degree in Business Administration, Economics, Finance, Mathematics, Statistics, or Computer Science.

·         Master’s degree preferred.

·         Proven experience demonstrating strong analytical skills and the ability to design, implement, and optimize operational control frameworks, including process design and improvement methodologies.

·         SAS, SQL, Excel, Word, PowerPoint, and relational database concepts

·         Knowledge of UNIX, R, Model Builder, Python, Knowledge Studio or C++

·         Working knowledge of statistics and its applications.

·         Comprehend business strategy and objectives to create documentation on reporting and explaining complex systems and data succinctly.

·         Presentation skills and explaining complex data analysis

·         Understanding of business objectives and their relationship to the importance of individual projects

·         Delivering solutions to complex problems which require creativity and resourcefulness.

Work Environment

Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at [email protected].