ASSISTANT PROGRAM DIRECTOR presso Apis Services, Inc.

The Assistant Program Director provides leadership to staff in collaboration with the Program Director. The Assistant Director will assist the director with staff supervision, training and hiring of staff. The APD is responsible for helping to ensure all program operations are conducted in an ethical and professional manner.

    Responsibilities

Leadership, Staff Management and Organizational Strategy

• Supervise Residential Managers/Program Managers and Direct Support Professionals to include daily operations, supervision practices, implementation of consumer plans and documentation. Supervise Fiscal Admin, Medical Staff, and Program Specialist in the absence of the Program Director.
• In collaboration with the Fiscal Administrator or Office Manager, provide oversight to the recruitment process to include scheduling candidates for and participating in interviews. Oversee the hiring, and orientation of new staff as necessary.
• Support management team with documentation around supervision to include progressive discipline as warranted.

Quality Assurance

Finance, Development and other Operations

• Supports the Unit Director in adhering to license, funder and budget requirements.
• Provide support and intervention for individuals and staff during a crisis.
• Create an environment that empowers individuals through the development of skills and coordination of resources and supportive services.
• Other duties as assigned.

Job Qualifications

institution, preferred.

OR

years of supervisory experience.

• Working knowledge of Microsoft Products and Applications.
• Valid Driver’s License and personal vehicle.
• Subject to employment screenings, including FBI clearance, if applicable.

Job Competencies

• Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
• Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
• Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
• Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
• Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
• Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
• Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.
• Well-organized and detail orientated
• Excellent Customer service skills (both internal and external)
• Strong interpersonal and communication skills
• Leadership and management skills
• Resident relations and retention
• Knowledge and understanding of state and federal regulations regarding group home/ residential care
• Behavioral issue management and crisis intervention skills
• Compliance with regulatory standards
• Proficiency in direct supervision, developmental disabilities care and medication administration

• Budget management
• Previous supervisor/management experience in group home/residential setting
• Medical terminology knowledge
• Demonstrates a strong working knowledge of the appropriate regulations, Apis values and program policies and procedures.
• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
• Valid non-provisional drivers’ license and personal vehicle with state minimum liability insurance coverage.

Section 7: Physical Demands and Working Conditions

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. 

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.