Front of House Support presso Asmglobal

POSITION: Front of House Support Staff                  

DEPARTMENT: Food & Beverage      

REPORTS TO: Senior Food & Beverage Senior Manager                   

FLSA STATUS: Hourly Non-Exempt    

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The FOH Support team plays a vital role in delivering outstanding guest service and supporting smooth restaurant and lounge operations at View Boston. Responsibilities include food running, bussing, resetting tables, and maintaining cleanliness, as well as assisting servers and communicating between the kitchen and floor to ensure a seamless dining experience.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Deliver food and beverages from the kitchen to guests quickly and accurately.
• Lead communication between servers and the culinary team, reading tickets for accuracy and order details.
• Monitor guest dining experiences; respond to requests and ensure satisfaction.
• Clear and reset tables efficiently; carry tableware to dish areas and reset according to service standards.
• Maintain cleanliness of dining areas, service stations, and surrounding perimeters.
• Assist servers during peak service with large parties, food running, and refills.
• Provide guidance to guests, including dining options and attraction information.
• Perform side work, attend mandatory meetings, and follow health and safety standards.

              Complete other duties as assigned by management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE     

• 1–2 years of food and beverage industry experience preferred (busser, runner, or similar role).
• High school diploma required.

SKILLS AND ABILITIES

• Must be able to skillfully carry up to three entrée plates over distances of up to 150 ft.
• Ability to retain and recite menu details.
• Knowledge of table settings, service standards, guest relations, and etiquette.
• Ability to work long hours, mornings, nights, weekends, and holidays.
• Strong communication and teamwork skills with the ability to work independently when needed.
• Ability to work under pressure while maintaining a professional demeanor.
• Must be able to stand and walk for long periods of time and lift/carry up to 50 lbs.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site at View Boston (Boston, MA)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.