IT Sr. Systems Engineer presso West Coast Community Bank

Description

If you’re looking for an exciting career opportunity, you’re in the right place.

West Coast Community Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We operate full-service branches in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville.

Delivery of relationship-based service with a solutions-driven focus sets us apart from the competition. We offer direct access to decision-makers combined with modern banking technologies and digital tools. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in the state of California.

Since opening in 2004, we have proudly upheld our commitment to support regional well-being by actively participating in and donating to local nonprofit organizations. We engage in impactful volunteerism and support the greater economic vitality within our four-county reach, contributing more than 2,000 hours of volunteering annually.

Our success is driven by our exceptional team — experienced, knowledgeable and focused on delivering results!

National, regional and local honors we’ve received include:

• Newsweek – America’s Best Regional Banks and Credit Unions 2025
• American Banker Magazine – Top 100 Best Performing Community Banks in the U.S., 10 years
• Good Times – Readers’ Poll, Best Bank in Santa Cruz County, 13 years
• Santa Cruz Sentinel – Readers’ Choice, Best Bank in Santa Cruz County, 10 years
• Farm Bureau of Santa Cruz County and Agri-Culture – Al Smith Friend of Agriculture Award
• Second Harvest Food Bank – Big Step and Platinum Awards for Holiday Food and Fund Drive
• Santa Cruz Area Chamber of Commerce – Business of the Year 2025, 2021 and 2018
• The Pajaronian – Best of the Pajaro Valley 2024 Readers’ Poll, Best Bank
• The Press Banner – The Best of Scotts Valley 2024 Readers’ Poll, Best Local Bank

Position Overview

This position will be on-site at one of our branch locations.

• Expert in on-prem Microsoft Hyper Visor Virtualization; Architecture, Implementation, Configuration, Maintenance and Support in a N+1 High-Availability environment running in a primary and co-location data center
• Expert in on-prem SAN Enterprise Storage Solutions; Architecture, Implementation, Configuration, Maintenance and Support in a N+1 High-Availability
• Expert in Microsoft Azure; Provisioning, Architecture, Implementation, Configuration, Maintenance, Security, Support
• Expert with Microsoft Active Directory (on premise and Azure), Microsoft Server, Exchange 365, Office 365, Mimecast
• Expert in backup and recovery solutions, on-prem, on-cloud, and immutable.
• Proficiency with Microsoft System Control Center; Configuration, Patching Automation, Imaging
• Strong IT engineering security acumen; best practice standards (i.e., NIST, FFIEC, etc.), hardening procedures, defense-in-depth
• Develop and maintain installation and configuration procedures which include system diagrams, system overviews, knowledgebase entries, service level agreements, maintenance windows, and support contact information
• Works with other IT personnel and, if necessary, consultants and/or vendors to design, implement, or support new and/or existing  technology changes.
• If necessary, collaborates with outside vendors to resolve more complex hardware and/or software issues
• Works with the CIO, ISO, and IT Management to ensure the IT Disaster Recovery (“DR”) Plan is aligned with the Bank’s Business Continuity Plan and participates in planning and execution of annual DR tests
• Ensures purchasing of IT assets is in alignment with the Bank’s purchasing policy, the Bank’s approval authority matrix, is included in the approved annual IT Budget, and are charged to the correct Bank cost center

Additional Responsibilities 

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management
• Demonstrates the ability to work independently with minimal supervision
• Demonstrates the ability to work in a dynamic environment capable of managing multiple IT related projects simultaneously
• Demonstrates high-level of quality work, attendance, and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state, and federal laws
• Understands and complies with all company rules and regulations
• Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
• Additional duties as assigned as they relate to the position

Minimum Qualifications 

A bachelor’s degree in computer science or Information Systems or 7+ years’ equivalent experience is desired.

Requisite Skills

• Adaptability
• Communication
• Decision Making
• Initiative
• Innovation
• Motivator
• Organization
• Professionalism
• Results Orientated

Supervisory Responsibility 

This position does not have supervisory responsibilities

Physical Demands 

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting may be required.
• Regular, predictable attendance is required; including the occasional overtime work as business demands dictate.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e., business office with computers, phones, printers, moderate traffic).
• Ability to work in a confined area.
• Ability to sit or stand at a computer terminal for an extended period.