Card Services Data & Reporting Analyst presso Evolve

Job Description:

The Card Services Data & Reporting Analyst is responsible for overseeing and advancing all card data functions (reporting, file management, card databases, etc.) related to issuing and acquiring data for Evolve. This role owns the card services data warehouse, ensures the integrity and accessibility of reporting, and provides oversight for all data analysis within the department. The Card Services Data & Reporting Analyst plays a critical role in validating the accuracy of work performed by other data analysts, driving data quality, and ensuring reporting aligns with compliance, audit, and business objectives.

Main Job Tasks and Responsibilities:

• Own and maintain the card services data warehouse, ensuring accuracy, integrity, and efficiency in data storage and reporting.
• Provide oversight to all card services reporting, including, when necessary, daily reconcilement of program settlements and transaction-level analysis (issuing only).
• Review transactional data to identify, investigate, and escalate potential system or process issues.
• Validate and audit the reporting and analysis completed by other data analysts to ensure accuracy, consistency, and compliance.
• Develop and maintain advanced reporting dashboards, KPIs, and automated solutions to support leadership and operational needs.
• Collaborate with internal teams (Operations, Finance, Compliance, IT, etc.) to enhance reporting capabilities and ensure alignment with strategic goals.
• Serve as subject matter expert for all card services reporting and analytics, providing guidance, mentorship, and technical oversight to other analysts.
• Monitor industry trends, reporting best practices, and regulatory requirements to continuously strengthen reporting capabilities.
• Perform other duties as assigned.

Background & Experience:

• Bachelor’s degree in Data Analytics, Finance, Business, Statistics, or a related field.
• 5+ years of data analysis experience, preferably within financial services, banking, or card services.
• Proven experience managing or owning a data warehouse and enterprise reporting tools.
• Strong knowledge of SQL, data visualization tools (Power BI, etc.), and database management.
• Ability to analyze large data sets, identify patterns, and provide actionable insights.
• Excellent organizational, problem-solving, and communication skills.
• Experience mentoring or reviewing work of other analysts preferred.
•  

Key Competencies: 

• Strong interpersonal skills, highly motivated and well organized; excellent oral and written communication skills.
• Ability to prioritize workload, maintain integrity of confidential member and team member information.
• Ability to handle multiple tasks while prioritizing the importance of items in a fast-paced environment.
• Must be highly motivated and organized.
• Must be able to meet required deadlines.
• Must be able to communicate and interact with all levels of the organization.
• Must be able to communicate with a wide variety of third-party vendors and processor support teams.
• Customer Success driven.