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Global Technology Support Analyst Intern presso ADM

ADM · Erlanger, Stati Uniti d'America · Onsite

$47,840.00  -  $54,080.00

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Job Description

Launch your career with ADM’s Summer Internship Program!

Enjoy a rewarding 12-week experience at one of ADM's North American locations with an opportunity to learn on the job skills through collaboration with your colleagues, focusing on business deliverables and meaningful, real-world project work.

ADM offers competitive pay during your full-time (40-hour/week) internship, including fully-furnished housing and transportation assistance (mileage reimbursement) as needed based on your assigned location and distance from home — all designed to support a seamless transition.

A few highlights about ADM:

  • We have an award-winning early career program! ADM is proud to be a 2025 recipient of Handshake’s Early Career Talent award as well as the Ripplematch Campus Forward Award!
  • ADM was named one of America's Most Responsible Companies by Newsweek.
  • 2025 Innovation Award for ADM’s Regenerative Agriculture Program.
  • U.S. Newsweek America’s Greatest Workplaces in Manufacturing Best Companies to Work For in 2025.
Internship Program Requirements: 
  • Educational Background: Pursuing a four-year degree in Business or  Computer Science, with an expected graduation between December 2026 and Summer 2028. Must have an overall 2.8 GPA
  • Transportation: Interns must have their own reliable transportation to and from work. 
  • Geographical Flexibility: Willing to relocate to Erlanger, KY.
  • Background Check: Successful completion of a background check is required. 
  • Availability: Must be available for a summer internship from mid-May to early August 2026. 
  • Work VISA sponsorship is not available for this role.
Professional Development and Benefits during your internship: 
  • Enhance your skills with unlimited access to LinkedIn Learning courses, language training, and mentoring programs. 
  • Access to a variety of Employee Resource Groups (ERGs) that foster connection, support, and professional growth across a variety of communities.
  • Throughout your internship, you’ll also have access to our Employee Assistance Program (EAP), offering personal support and resources to help you grow both professionally and personally.
  • Personalized professional development sessions geared toward career development, social digital footprint, and the importance of your personal brand.
  • Based on business needs, interns showing high potential may be offered a return internship or a full-time position.

Position Summary
The Service Delivery Organization is committed to business technology support, service management, risk management, and relationship management in support of all applications and infrastructure towers.  As a member of the Service Delivery Organization, the Support Analyst Intern will work closely with the Service Delivery Leader, Technical Analysts, Business Users, Solution Delivery Leader, and Application and Infrastructure support teams to develop, document and deliver process and system solutions which enable ADM’s strategy.


Key Responsibilities:
  • Under direct supervision and using established procedures and policies applies beginning skills and knowledge to provide support, identify, investigate, research and resolve moderately complex and less routine questions and problems in a timely manner while maintaining a positive relationship with users. 
  • Provides beginner level training and assistance to users Understands their limitations and refers more complex issues to higher levels for resolution. 
  • Will learn Basic knowledge of handling support application issues, training, and documentation of issues using established procedures.
  • Will work with current users of ADM’s systems to help them gain greater knowledge for the systems.
  • Create and maintain positive relationships with users and customers to ensure support process meets the customer needs.

Standard Job Requirements:
  • Ability to troubleshoot basic problems and effectively utilize available resources to resolve problems.
  • Very strong communication skills to understand the needs of the end business users.
  • Self-directed, innovative thinker. In addition to a strong attention to detail, strong candidates will also be able to see the strategic implications for the business in the big picture. You are fluent in telling the story to both technical and non-technical audiences.
  • Attention to detail while understanding an enterprise concept Creative, proactive, bold and out-of-box thinking.
  • Great curiosity, high enthusiasm, integrity, ingenuity, results-orientation, self-motivation, and resourcefulness in a fast-paced competitive environment.
  • Experience or solid knowledge of MAPICS or IDFS a plus.


$23 - $26 hourly rate is dependent on graduation date.

 

Location City

Erlanger

Location State

KY - Kentucky

Ref ID

#LI-LR1

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$23 to $26 depending on current school year
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