HSKP Inspector presso Tranquility Bay Beachfront Resort
Tranquility Bay Beachfront Resort · Marathon, Stati Uniti d'America · Onsite
- Ufficio in Marathon
Key Responsibilities:
- Inspection: Conduct thorough inspections of guest rooms and public areas to ensure they are clean, well-maintained, and meet the hotel's quality standards. This includes checking for cleanliness, operational functionality, and aesthetic appeal.
- Quality Control: Ensure compliance with hotel policies, procedures, and health and safety regulations. Report issues to the appropriate department for maintenance or further cleaning.
- Training and Development: Train new housekeeping staff on cleaning procedures, standards, and use of equipment. Provide ongoing coaching and feedback to existing staff to maintain and improve service quality.
- Reporting: Document inspection results, identify recurring issues, and communicate findings to housekeeping management. Prepare daily or weekly reports as required.
- Guest Satisfaction: Address and resolve any guest complaints related to room cleanliness or maintenance, ensuring guest satisfaction.
- Inventory Management: Oversee the inventory of cleaning supplies, linens, and amenities. Request supplies as needed to prevent shortages.
- Teamwork: Collaborate with housekeeping teams, maintenance, and front desk to ensure rooms are ready for occupancy on schedule.
- Compliance: Adhere to all safety and security procedures to protect guests, staff, and property.
