Spa Stylist presso undefined

Summary

The ideal candidate performs hair care services such as cutting, styling, coloring, highlights, updos. Provides knowledge to the guest for continued hair care utilizing products sold at the Spa. Utilizes products efficiently. Maintains product inventory and salon cleanliness. 

• Provide professional hair care treatments in accordance to industry practices and consistent manner with the spa. Provide all guests with consistent services for up to an 8-hour period. Treatment durations include 30 -120 minutes.
• Understand all aspects of hair cutting to include precision cutting, razor, clipper, and thinning shears.
• Possesses proficient styling skills to include setting the hair on hot rollers, curling irons, Velcro rollers, etc.
• Create stylish updos with techniques of extensions, braiding, veil mounting etc.
• Perform chemical services to include color, perms, and straightening techniques.
• Perform shampoo treatments and various scalp massage techniques.
• Properly educate guests in regard to hair services treatments and recommend appropriate products for each service given and other spa services.

Essential Functions

Job duties include, although are not limited to:

• Maintain established resort and departmental policies, procedures, standards, and objectives.
• Adhere to Club Rules & Regulations.
• Maintain a cooperative and professional work relationship and team attitude with members, guests, and staff.
• Adhere to industry code of ethics; shall not enter gainful employment with a member or guest (i.e., do not solicit or conduct personal business with a member or guest as a private client).
• Deliver Forbes Five Star service standards and protocols as outlined within the Job Scope 100% of the time while scheduled.  
• Adhere to all resort guidelines and policies including but not limited to proper entrance and exit of the spa through the Associate entrance. 
• Provide appropriate skin care treatments based on the desire and health of the client.  Do not change type of treatment without consent of guest.  Ensure guest is aware 100% of the time any price differentials and agrees to changes before substituting treatment types.
• Provide professional treatments in accordance with industry practices, treatment protocols and consistent manner with Spa Palmera.  Provide all guests with consistent services for up to an 8-hour period.  Skin care durations include 30, 60 and 90-minutes.
• Properly educate guest regarding spa treatment and recommend appropriate products for each service given and other spa services. 
• Exhibit proper use of product and abide by all product control guidelines while maintaining a clean and neat spa environment. Product used within the treatment should reflect 100% of what the published treatment’s protocol dictates.
• Read and adhere to schedule postings regarding shifts, room assignments and SpaSoft scheduling system.
• Understand SpaSoft scheduling system, how to check notes, refresh screen, etc.
• Be prompt for appointments and provide treatment within the appropriate time allowed.
• Treatment times will be adhered to 100% of the time.  Start and end should reflect the published treatment time.
• Maintain a clean environment according to Department of Health and departmental standards.
• Perform daily and weekly maintenance duties as outlined in the job scope checklist.
• Provide constructive, positive, and courteous feedback to spa leadership to ensure continual improvement within a Forbes Five Star setting.
• Respond to all member and guest concerns in a prompt, professional and courteous manner.  Respect guest confidentiality.
• Greet and welcome all incoming and outgoing members, guests, and staff.
• Be aware of appearance.        Role requires polished, groomed appearance 100% of the time including appropriate cosmetic application and hairstyle reflecting a neat and professional image.  
• Be aware of quality of work. Skillfully executed services and clean, well-organized treatment room throughout duration of the service, pre and post to align with Forbes Five Stars.
• Promote Spa and all services, products, and programs.
• Can reason and determine when to terminate a session in the event it becomes unprofessional and/or uncomfortable for either party.
• Recommend all engineering work orders.
• Dispose and stock linens according to Spa linen procedures.
• Enhance professional growth and development through participation in educational programs, current literature, workshops, and meetings.
• Maintain current licensure.
• Attend meetings as required.
• Participate in skincare treatment training sessions as required.
• Know emergency procedures of treatment areas. 
• Performs other related duties as assigned or requested by supervisors/managers.

Internal Relationships

Reports to Estheticians, Massage Therapists, Spa Attendants, Spa Concierge, Spa Leadership

External Relationships

Has regular contact with Club Members, Resort Guests & VIPs

Qualifications

• Current certification from an approved cosmetology school required. 
• CPR certification preferred.

Education/Experience Requirements

• 1-3 years hair care experience
• High School Diploma (minimum) and licensure by the Department of Cosmetology.
• Current certification from an  approved cosmetology school required.

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.


In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.