Failure Analysis (FA) Supervisor presso Foxconn Industrial Internet

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Failure Analysis (FA) Supervisor to lead a team of engineers and technicians in performing root cause analysis, material evaluation, and reporting activities for high-tech components and assemblies. Once you join the team, you will oversee daily lab operations, drive continuous improvement in FA methodologies, and have the opportunity to apply critical thinking and leadership skills to expand your career in Smart Manufacturing.

The FA Supervisor will coordinate testing and analysis activities, ensure adherence to quality standards, and collaborate with cross-functional teams to support product reliability, customer requirements, and organizational goals.

Job Responsibilities:

• Supervise daily operations of the Failure Analysis Lab, ensuring timely and accurate completion of analysis requests.

• Lead and mentor FA engineers and technicians across multiple shifts, providing training, coaching, and performance feedback.

• Plan, assign, and monitor workload to meet project deadlines and customer expectations.

• Oversee and participate in failure analysis activities, including PCB/PCBA investigations, solder joint analysis, component failure, contamination analysis, and material characterization.

• Ensure effective use of analytical tools such as X-ray, SEM/EDX, CSAM, FTIR, OMM/CMM, cross-sectioning, dye-and-pull, and other metrology methods.

• Review, interpret, and validate FA data; generate clear and detailed reports for internal stakeholders and customers.

• Collaborate with engineering, production, and quality teams to address design, process, or material-related issues.

• Maintain calibration, documentation, and readiness of FA lab equipment; evaluate new tools and methods to improve efficiency and capability.

• Support corrective actions and continuous improvement initiatives based on FA findings.

• Enforce adherence to IPC, JEDEC, ISO/IEC 17025, and other industry standards.

• Ensure 5S, ESD, and safety practices are consistently applied in the FA lab.

• Support hiring, onboarding, and development of new team members within the FA group.

• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Electronics Engineering, Electrical Engineering, Materials Science, Mechanical Engineering, Physics, or a related technical field; equivalent experience considered.

• 5+ years of experience in Failure Analysis or reliability engineering, with at least 1–2 years in a leadership or supervisory role.

• Strong technical knowledge of PCB/PCBA failure mechanisms, solder joint analysis, environmental testing, and contamination analysis.

• Hands-on experience with FA tools and methodologies: X-ray, SEM/EDX, CSAM, FTIR, cross-sectioning, dye-and-pull, etc.

• Familiarity with IPC and JEDEC standards; experience with ISO/IEC 17025 laboratory practices preferred.

• Strong organizational, problem-solving, and communication skills.

• Ability to explain technical concepts clearly and collaborate with cross-functional teams.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) required.

• Bilingual in Spanish preferred.

• Must be able to sit or stand for extended periods, and lift up to 50 lbs as needed.

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.

• Basic life insurance and short-term disability coverage provided by employer.

• Supplemental life insurance and long-term disability coverage options available.

• 401K with employer contribution.

• Personal, Vacation, and Holiday paid time off for all full-time employees.

• Onsite Aurora Health & Wellness Center available for all employees.

• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company:

FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.