Director of Patient Safety & Quality (#3346) presso Reedsburg Area Medical Center

RAMC is seeking a visionary and experienced individual to lead and advance our commitment to delivering safe, high-quality, patient-centered care!

Schedule: Monday through Friday

Hours per week: 40.0

Position Summary:

The Director of Patient Safety & Quality takes accountability for the planning, implementing, and monitoring activities related to clinical patient safety and aligns with the organizational mission, vision, and values.  This individual accepts management responsibilities for the staff members employed in the roles of Infection Control Preventionist, RN-Data Analyst, RN-Patient Safety & Quality, Quality Specialist, Quality Assistant, and Medical Staff Specialist. This individual collaborates with the senior administrator responsible for risk management to integrate patient & quality activities.  This individual collaborates with the Medical Staff Coordinator, to integrate provider peer review & quality activities.

Education and Training Required:

• Graduation from an accredited School of nursing or academic equivalent;
• Bachelor degree required (minimum);
• Licensure as a Registered Nurse in the State of Wisconsin; OR
• Registered Record Administrator;
• Certification in Healthcare Quality Improvement (CPHQ) preferred.

Experience:

• Minimum of two (2) years’ experience in patient safety and quality where performance improvement principles and concepts were utilized.
• Minimum of one (1) year experience in peer review.
• Good interpersonal skills, including knowledge of group dynamics and group processes, knowledge of adult learning principles, and the ability to interact with all levels of the organization, including the ability to influence and affect organizational change and transformation.
• Possess strong analytical and organizational skills and have strong knowledge in the use of statistics, including the use of statistical tools and techniques.
• Good working knowledge of computers and word processing.
  
• Experience with Accountable Care Organization (ACO) preferred.

Special Knowledge, Skills, and Abilities:

• Demonstrates knowledge of pertinent regulatory, accrediting, and advisory body requirements (i.e., Federal (CMS), The Joint Commission (TJC), etc.).
• Demonstrates basic understanding of quality monitoring activities.
• Project management skills with ability to organize and prioritize work activities.
• Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Demonstrates knowledge of statistical analysis.
• Language skills: Ability to read, analyze, and interpret healthcare periodicals, professional journals, pertinent technical writings, and governmental regulations; ability to write reports, correspondence, and policies & protocols; and the ability to effectively present information and respond to inquiries.
• Basic computer skills.
• Ability to deal with and manage conflict and a diversity of opinions.
• Ability to act with compassion, respect, prudent judgment and loyalty.
• Ability to interact with others in an objective and positive manner.
• Ability to function competently and effectively during periods of stress.
• Ability to work independently.
• Possesses general knowledge of growth and development theory and care of the patient across the life span in order to successfully educate and coach staff in appropriate and pertinent performance improvement activities.

Benefits: 

RAMC offers an extensive benefits package to meet the needs of our employees and families.

We are committed to fostering a supportive and balanced work environment that encourages professional growth and personal well-being. Our focus on employee health and satisfaction is a cornerstone of our success.