Dragon Xpress General Manager (Trucking) presso Dragon Xpress

Dragon Xpress is a private fleet of ~30 trucks and ~100 dry-van trailers based in Sturtevant, WI. 

The General Manager will work under the direction of the Sr. VP of Supply Chain Operations. This is a full-time salaried position. The hours of the position will be 7:00 AM – 4:00 PM but should be available as needed given nature of the position. 

Job Responsibilities:

The General Manager (GM) of Trucking Operations is responsible for the overall leadership, profitability, and strategic direction of the trucking division. The GM ensures operational excellence, compliance with safety and regulatory standards, high driver and customer satisfaction, and financial performance in alignment with company objectives.

Strategic Leadership

• Develop and execute business strategies to achieve growth, profitability, and operational efficiency.
• Identify new market opportunities and optimize existing lanes and networks.
• Collaborate with executive leadership on long-term planning and capital investment.

Operational Management

• Oversee daily trucking operations including dispatch, routing, driver management, maintenance, and fleet utilization.
• Ensure compliance with DOT regulations, FMCSA requirements, and safety protocols.
• Implement and monitor key performance indicators (KPIs) for safety, on-time delivery, cost efficiency, and productivity.
• Drive continuous improvement initiatives to optimize operational workflows.

Financial Management

• Prepare and manage annual budgets, forecasts, and financial reporting.
• Monitor P&L statements and implement corrective actions to meet financial targets.
• Control operating costs while maintaining service standards and safety.

Team Leadership & Development

• Lead, mentor, and develop management, dispatchers, drivers, and support staff.
• Establish a high-performance culture with clear accountability.
• Develop recruitment, training, and retention strategies for drivers and operational staff.

Customer Relations

• Maintain and strengthen relationships with key customers, brokers, and vendors.
• Ensure service levels meet or exceed customer expectations.
• Address and resolve customer service issues promptly.

Fleet & Maintenance Oversight

• Ensure fleet maintenance programs maximize uptime and asset longevity.
• Oversee capital planning for fleet acquisition and replacement.

Required Experience:

• Bachelor’s degree in business administration, Supply Chain, Logistics, or related field (preferred).
• 7+ years of progressive leadership experience in trucking or transportation operations
• Strong knowledge of DOT/FMCSA regulations and safety compliance.
• Financial acumen with experience managing P&L 
• Proven experience in driver recruitment, retention, and engagement
• Strong leadership, problem-solving, and decision-making skills
• Proficiency with dispatching software, TMS, and telematics systems (e.g., Samsara, Alvys)
• CDL-A holder strongly preferred

Key Competencies:

• Strategic Thinking
• Operational Excellence
• Financial Management
• Leadership & Team Development
• Customer Focus
• Safety Orientation
• Problem Solving & Analytical Thinking

Success Profile:

• Ability to scale operations efficiently while maintaining profitability
• Respected leader with strong people management and motivational skills
• Deep understanding of the trucking industry, market trends, and regulatory environment
• Strong communicator with the ability to build strong working relationships across all levels of the organization

No unsolicited resumes - Dragon Xpress does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for Dragon Xpress, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.