- Professional
- Ufficio in Pomona
Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers.
The Opportunity
Are you driven to build the systems that keep healthcare running seamlessly? As a Credentialing Supervisor, you’ll lead our credentialing team to ensure providers are credentialed quickly and accurately with payers and hospitals — so patients always have uninterrupted access to care.
Credentialing activities on this team include:
- Filling out applications for credentialing with payers and hospitals.
- Following up with payers and hospitals on submitted applications.
- Maintaining a clean database of provider data and credentialing-related activities.
- Applying for license renewals.
- Communicating with providers on credentialing-related updates.
This is a hands-on leadership role where you’ll streamline workflows, introduce new technology, and tackle complex challenges alongside clinical, operations, and payer relations teams. If you’re energized by leading people, improving processes, and building a credentialing function that supports high-quality care, we’d love to meet you.
What You’ll Do
- Lead, coach, and support a team of credentialing specialists to deliver accurate, timely, and compliant work - including helping complete credentialing tasks.
- Oversee credentialing, re-credentialing, and privileging processes to keep providers active and patient care uninterrupted.
- Monitor application timelines to prevent delays and resolve escalated issues from staff, clinics, and providers.
- Partner with operations, compliance, payer relations, and clinical leaders to align on provider onboarding and coverage needs.
- Ensure team-wide adherence with SOPs and policies to streamline workflows and strengthen compliance.
- Maintain compliance with the state, federal, and payer-specific credentialing requirements.
- Act as the primary liaison for external partners, including payers, hospitals, and credentialing verification organizations.
- Drive process improvement and automation initiatives, supporting system upgrades and special projects.
Who You Are
- Bachelor’s degree in healthcare administration, business, or related field (preferred).
- 3+ years of experience in provider credentialing, with at least 1 year in a supervisory or lead role (preferred).
- Strong knowledge of NCQA standards, payer requirements, and credentialing best practices.
- Excellent problem-solving and critical thinking skills, with the ability to resolve escalated issues.
- Proven ability to manage and motivate a team in a fast-paced environment.
- Exceptional organization skills, with sharp attention to detail and ability to manage multiple priorities.
- Strong written and verbal communication and interpersonal skills to collaborate cross-functionally and with external stakeholders.
- Experience with credentialing software and databases (preferred).
Benefits
- Stock-options package
- Health benefits include medical, dental and vision
- 401K
- Long-term disability
- Unlimited PTO
- Life insurance
- Paid Leave Program
Location & Specialties hiring:
- This role is in-person in Pomona Valley.
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
