Property Manager presso undefined

TITLE:  Property Manager

ELIGIBILITY FOR OVERTIME: Exempt

REPORTS TO: SER Executive Management Team

Job Summary: Oversees the operation of the building facilities, including preventative maintenance of building structure and equipment, financial review (budgeting, vendor payables and all tenant receivables), lease administration, as well as establishing capital improvement budget, supervising staff and tenant relations.

Duties and Responsibilities:

Financial

• Prepare the annual budget for property using Microsoft Excel or budgeting    software in collaboration with Accounting and SER CFO  
  • Monitor, project and report on current cash needs and deficiencies in collaboration with the SER CFO for the property 
  • Review general ledger entries by accounting 
  • Prepare monthly variance analysis for the property 
  • Review cam/tax reconciliation statements with the accountant and SER CFO
  • Work with the SER CFO to set financial goals and complete 3-, 5- and 10-year capital projections 
  • Analyze utility consumption and identify opportunities to reduce costs 
  • Responsible for rent collections 

Tenant Relations

• Develop positive working relationships with all tenants 
• Ensure that all tenant inquiries and complaints are timely and satisfactorily addressed using appropriate software for tracking and follow-up 
• Monitor tenant build-out projects 
• Plan periodic tenant relations events with the Property Administrative Assistant 
• Monitor tenant work order requests both from a financial and ongoing relationship management perspective 

Leasing

• Conduct tours of facility for prospective tenants with the leasing team 
• Construction management oversight and project time and cost tracking 
• Keep options and encumbrances updated at all times 

Lease Administration

• Monitor and report on lease compliance (both by landlord and tenant) 
• Follow up and report on rent delinquencies  
• Abstract leases and monitor rent rolls to be proactive in reaching out to tenants prior to lease expiration, or to catch any accounting discrepancies 

Property Administration

• Monitor condition of all properties on a regular schedule 
• Ensure that preventative maintenance is scheduled, performed by vendors or the maintenance team, and documented using appropriate software 
• Ensure that databases are maintained and updated
• Recommend capital improvements SER Executive Management Team
• Select vendors and negotiate ordinary-course contracts 

General Administration

• Develop and document property management procedures 
• Lead, manage and be accountable for the performance of direct reports (the Property Administrative Assistant and the Engineering/Maintenance Team, as well as security and janitorial teams) 
• Compile electronic property operation binders with the maintenance, administrative and leasing team 
• Keep all floor plans updated and easily accessible by the entire team 
• Manage in coordination with SER EMT capital projects i.e, Leo, PACE
• Other duties as assigned

Skills, Education & Experience:

• Minimum of 5 years’ experience in Property Management required, degree preferred. 
• Ability to handle multiple projects and prioritize when necessary. 
• Exceptional attention to detail and accuracy. 
• Service-orientated. 
• Real Estate Salesperson License preferred 
• Excellent written and verbal communication skills and relationship building skills 
• Proficient in Microsoft - Excel, Outlook and Word software packages. 
• Knowledge of property accounting software such as MRI, Yardi or Skyline 

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or 

feel objects, tools or controls. The employee is regularly required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.  

Note 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.