Third-Party Liability Transaction Processing Associate presso Conduent

Hourly Rate - $17.50/hr

*which may be below your state's minimum wage.  Please take this into consideration when applying.

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics, and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. 

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. 

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.


 

Purpose:

• Provide Administrative and Professional support to the Third-Party Liability Unit.

Scope:

• Intermediate level job with some work experience
• Possesses basic work skills or is multi-skilled through job related training
• Completes routine assignments as directed.  May be asked to solve problems of a

recurring nature making recommendations for corrective action or changes. 

• Completes work with a moderate degree of supervision
• Identifies problems in straightforward situations. Makes sound decisions using standardized procedures as a guide

Primary Responsibilities:

• Opens, sorts, and delivers mail.
• Verifies eligibility and updates systems.
• Enters denials.
• Handles new discovery.
• Receives emails and phone calls from the State and possibly providers and responds according to procedure in a timely manner. 
• Handles special batch claims and claims review.
• Processes checks.
• Closes deposits for invoice reconciliation.
• Performs data entry for retro Medicare.
• Assists with Carrier Billing workflow as needed.
• Perform other duties as assigned

Qualifications

Successful candidate for this position:

• High school graduate or GED equivalent.
• Must be 18+ years of age.
• Prior Customer Service and Data Entry experience helpful.
• Ability to accurately type and navigate various systems.
• Must be able to read, write and possess understanding to draw conclusions.
• Must be able to multitask.
• Knowledge of MS Office Suite (Work and Excel) helpful.
• Ability to adhere to attendance policy and guidelines.
• A positive attitude and be able to work with co-workers and customers within a diverse culture.
• The ability to relate to customers in a professional and courteous manner.
• The ability to work in a team environment, to perform under pressure, and sit for long periods of time.
• Must possess attention to detail.
• Self-motivation to work under his/her own initiative.
• Must pass state, federal, and criminal background check.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate is $17.50 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services or one of its subsidiaries may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. click here to access or download the form.