- Professional
- Ufficio in Streetsboro
Job Title: Team Lead III, Order Processing 2nd shiftDivision: Professional ProductsLocation: Streetsboro, OHFLSA Status: Non-ExemptReports To: Supervisor of DepartmentWho We Are:For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.At L'Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably and lead the digital transformation of our industry with a customer-centric approach. Our brand portfolio includes L'Oréal Professionnel, Kérastase, Redken, Matrix, and Pureology.At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.Job Summary: The Order Processing Team Lead ensures the efficient daily operation of their assigned area, focusing on managing customer orders, leading warehouse associates, implementing action plans, and maintaining a productive and positive work environment. This role requires strong leadership skills, attention to detail, and a commitment to L'Oréal’s values of innovation, sustainability, and consumer focus. What You Will Do: Labor Management: Supervise Daily Warehouse Operations: Provide direct supervision to warehouse associates, ensuring a safe, clean, and efficient warehouse environment. This includes actively monitoring adherence to safety regulations, maintaining cleanliness standards specific to cosmetic product handling, and addressing performance issues promptly.Optimize Work Schedules and Assignments: Develop, implement, and adjust work schedules and assignments to maximize team productivity and meet fluctuating order demands. This involves analyzing workload, prioritizing tasks, and balancing individual skillsets to achieve optimal efficiency.Manage Temporary Labor: Schedule and oversee temporary labor based on production needs and budget considerations. This requires accurate forecasting of workload fluctuations and effective onboarding and management of temporary staff.Facilitate Comprehensive Training: Organize and conduct necessary training for warehouse associates on all aspects of production, including standard operating procedures, safety protocols, equipment use (including PIT), and quality control. This also involves maintaining accurate training records and ensuring compliance with L'Oréal's training requirements. Operations:Oversee Assigned Area: Direct and supervise activities within the designated area of the distribution facility, including assigning tasks, leading execution, monitoring progress, and troubleshooting issues. This encompasses maintaining organization, ensuring workflow efficiency, and fostering a positive work environment.Maintain 5S Program: Ensure adherence to the 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain) to maintain a clean, organized, and efficient workspace. This includes conducting regular audits, addressing non-compliance, and leading continuous improvement initiatives suggested by team members.Lead Daily Huddles: Conduct daily team meetings to review key performance indicators (KPIs), discuss previous day's performance, communicate upcoming tasks, and address any challenges or concerns. This fosters open communication, promotes teamwork, and ensures alignment with operational goals.Manage Workload Demand: Understand current and short-term future workload demands and collaborate with supervisors and managers to ensure adequate resource allocation and timely fulfillment of customer orders. This involves analyzing data, forecasting needs, and proactively addressing potential bottlenecks.Ensure Compliance with Regulations: Enforce strict adherence to all OSHA and Environmental Health and Safety regulations. This includes conducting regular safety inspections, providing necessary safety equipment, and training employees on safety procedures to maintain a safe and compliant work environment.Support Employee Development: Participate in the performance review process, support the development of improvement plans for employees, and mentor team members to foster professional growth and career advancement within L'Oréal. This involves providing regular feedback, identifying training needs, and creating opportunities for skill development.Drive Continuous Improvement: Utilize Lean principles and the Learning Management System (LMS) to identify areas for improvement and implement solutions to enhance warehouse processes, efficiency, and overall performance. This includes encouraging innovation, fostering a culture of continuous learning, and actively seeking opportunities to optimize operations. Required & Preferred Experience/Training: Demonstrated responsible work habits, good judgment, decision-making ability, self-motivation, and attention to detail.High School diploma or GED preferred.2 years of experience in an order processing environment preferred.Proficiency in Microsoft Excel, Word, and RF scanning equipment preferred.Haz Mat and Forklift experience preferred; L'Oréal forklift certification required.RCRA (Resource Conservation and Recovery Act) Haz Mat Training required.Experience with Continuous Improvement methodologies preferred.Working knowledge of Manhattan preferred. Working Conditions: 8-hour standard working day, M – F (Varies depending on customer demand) Overtime can be expected during peak seasons based on business needs to increase standard shift time to 10 hours, plus working weekends Personal protective equipment required including safety glasses, gloves, steel-toed shoes and vest; other equipment provided dependent upon role Able to bend, twist and lift up to 38lbs using proper lifting techniques Additional Benefits Information As Follows:Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, & More!)Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products)Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)Employee Resource Groups (Think Tanks and Innovation Squads)Access to Mental Health & Wellness Programs This summary describes the general nature of work to be performed and is not an exhaustive list of all responsibilities, duties, and skills required of an incumbent in this position.Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting . If you need assistance to accommodate a disability, you may request an accommodation at any time.Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with shared responsibility for each other's health and safety in mind.
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