Case Manager, Family Service Coordinator - Layla's House presso Champions for Children, Inc.

Job Summary: The Case Manager, Family Service Coordinator, connects families with communityresources, assists with community outreach and engages families in program-drivenservices/activities. The Family Service Coordinator provides individualizedsupport through a family support plan, community resource referrals, potentialhome visits, and ensures successful enrollment in key services; flexible hourswhich includes some nights and weekends is required. This position reports to the Program Director.  Specific responsibilities include, but arenot limited to: 

Responsibilities/Duties: 

• CompleteFamily Resource Scale to assess family needs and help establish goals inidentified service areas
• Assistfamilies in development of a family support plan to complete established goals
• Refer andlink families to appropriate community agencies and ensure necessary follow-up
• Providefamilies with referrals and follow-up via phone and in-person
• Assistfamilies with completion of applications to community services and/or programs
• Make homevisits for families enrolled in service if needed
• Assist indevelopment and implementation of family support programming
• Orient newfamilies to the program services and environment
• Coordinateand facilitate programming and events
• Assist in providing a warm greeting and engagement of neighborhood families into Layla’s house  
• Maintaincooperative working relationship with co-workers, supervisors, families,partners and the community
• Maintainconfidentiality of all information at all times
• Research available community resources 
• Performtargeted outreach as needed
• Complete accurate and timely data collection to complete reporting requirements. 
• Coordinateprogram’s compliance to contract, grant, accreditation and agencyrequirements.  
• Attend staff meetings, on-going in-service training and reflective supervision as required. 
• Participate on appropriate agency, department and community planning teams. 
• Performs other related duties as assigned. 

Qualifications/Requirements:  

• Minimum Bachelor’s Degree in social work, human services, early childhood or related field is required
• Minimum of 3years’ experience working directly with families
• Ability to be speak fluently and communicate effectively, including written, in English and Spanish is required
• Experiencemaking referrals and linking families to community services
• Experiencein case management preferred
• Ability towork independently
• Ability to work some evenings and weekends
• Professional, self-directed, follow-through on projects and prompt responsiveness to internal and external stakeholders. 
• Goodinterpersonal skills, team-oriented, customer service focused enjoys workingwith others        
• Strong verbalcommunication skills and demonstrated ability to write clearly and persuasively        
• Proficiency in of Microsoft Word, Excel, Outlook, and PowerPoint
• Ability to walk, stand, climb stairs, kneel, bend, reach, and manipulate objects; move materials up to 10 pounds on a regular basis; infrequently require moving materials weighing up to 40 pounds
• Some travel around Hillsborough County required
• Must be sensitive to the culturally diverse population Champions for Children serves
• Must have a reliable car, active auto insurance, and valid Florida driver’s license 
• Must be able tosuccessfully complete a criminal background check, motor vehicle records checkand drug screening

Champions for Children, Inc. is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Participates in E-Verify. DrugFree Workplace